Dennis Eakin Kia - Service Center

Customer care The customer care received by James was outstanding. Very nice, polite, helps, and courteous. There were questions that he didn’t know the answer but The customer care received by James was outstanding. Very nice, polite, helps, and courteous. There were questions that he didn’t know the answer but he went to seek an answer to fully assist myself better. More

Friendly The service team always receives me with a smile and provides prompt service. I live in Temple but make the drive to Killeen because it's worth it! The service team always receives me with a smile and provides prompt service. I live in Temple but make the drive to Killeen because it's worth it! More

Customer Service Service experience was excellent, employees were very friendly. The service and customer care areas were very clean and organized. The wait time was m Service experience was excellent, employees were very friendly. The service and customer care areas were very clean and organized. The wait time was minimal which I love. More

Great Service as Always The service team at Dennis Eakin is top notch. Chris' team has always given me the best deal and quality of service. Many people say things like deale The service team at Dennis Eakin is top notch. Chris' team has always given me the best deal and quality of service. Many people say things like dealer service departments over price parts and have poor service, well that is not the case at Dennis Eakin Kia. I own a Hyundai and had a horrible experience at that dealership. So bad I will not go back to them for anything. Brought my vehicle to Dennis Eakin Service and got everything done in half the time and cost. If Dennis Eakin Parts and Service can't get it, I probably don't need it. More

Always Great! They always go above and beyond to make sure my needs are met. They always make me feel welcome and comfortable. They are the standard for customer They always go above and beyond to make sure my needs are met. They always make me feel welcome and comfortable. They are the standard for customer service! More

Great Service The employees were very courteous and professional. My experience was excellent. My car was finished in less than 45 minutes. I was very pleased when The employees were very courteous and professional. My experience was excellent. My car was finished in less than 45 minutes. I was very pleased when I left the service department. More

Top Notch I am always pleased when I leave Kia. I love the professionalism and how you focus on the needs of the car. Great job! Thanks! I am always pleased when I leave Kia. I love the professionalism and how you focus on the needs of the car. Great job! Thanks! More

Great Service Everybody working as a team. Great coffee. Nice clean environment, communicate with you about what is being done and no strong arming with you, very Everybody working as a team. Great coffee. Nice clean environment, communicate with you about what is being done and no strong arming with you, very nice. More

Job well done I have misunderstandings in the past with this dealership and that's over. Thanks for everything the service was excellent from the cortecy driver to I have misunderstandings in the past with this dealership and that's over. Thanks for everything the service was excellent from the cortecy driver to the service manager. everything was done properly and I will bring my the other Kia's for services here. More

All concerns addressed! Every issue we had was addressed and so for we are happy with the results. The only item we now have is that the add-on hitch system have only the 4 w Every issue we had was addressed and so for we are happy with the results. The only item we now have is that the add-on hitch system have only the 4 way electrical plug. Even our small utility trailer has the 7 way plug. This may not be an issue if we do not need to go on the road with that trailer. BUT it would have been better IF that were an option! More