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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
450 Reviews

450 Reviews of Dennis Eakin Kia - Service Center

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May 12, 2019

Billy is awesome From the moment that I began to look into owning a mini van, Dennis Eakins KIA were on top of there game. They found me what I was looking for. As w More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy in Service, Joe Payan
May 13, 2019 -

Dennis Eakin Kia responded

We are pleased Billy was able to help. Thank you Sheila for leaving us this great review! Sincerely, The Dennis Eakin Kia Team

May 12, 2019

Service was great. Great service in a timely manner. Desi is always fantastic and upbeat. Spoke to my salesman, Anthony and finance lady Debi. They are always friendly. More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser, Josh Martin
May 13, 2019 -

Dennis Eakin Kia responded

We’re delighted to hear of your great experience at our dealership. It was our pleasure doing business with you. Sincerely, The Dennis Eakin Kia Team

May 01, 2019

Excellent My person had such an excellent attitude toward helping me, I hope I get him all the time. I can't think of his name . But I will remember his face! More

by Sadeyes1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Freeman
May 02, 2019 -

Dennis Eakin Kia responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Dennis Eakin Kia Team

May 01, 2019

Great I was in and out in the time frame I was told. Very pleased with the service. Made an appointment to have oil change done More

by Gray2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone in sales, Joe Payan
May 02, 2019 -

Dennis Eakin Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Dennis Eakin Kia Team

May 01, 2019

Recall alert fixed Called for a recall on my vehicle. They were able to see me right away, the time expected for the fix was 1 hr I was only there for 35 minutes before More

by Quiuvo7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desi prosser
May 02, 2019 -

Dennis Eakin Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Dennis Eakin Kia Team

April 18, 2019

Excellent customer service I enjoy the customer service which is what keeps me bringing my Ford back,. Desi Prosser is an excellent person and always makes me and my wife feel l More

by rosstim68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser
Apr 22, 2019 -

Dennis Eakin Kia responded

Thank you for this great review! We're happy to hear that Desi took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Dennis Eakin Kia Team

April 14, 2019

Awesome location I came in to have my oil change and was advised there was a recall on my car. Everything was explained to me perfectly. Staff in the service area are More

by RosalindKiaRedd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Curry
Apr 15, 2019 -

Dennis Eakin Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Dennis Eakin Kia Team

April 13, 2019

Service Department Top Notch I have been in the Killeen area for a year now and have been using the service department at Dennis Eakin Kia during this time. The customer service i More

by KiaLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Apr 15, 2019 -

Dennis Eakin Kia responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Dennis Eakin Kia Team

April 05, 2019

Easy to do business It was nice to be able to schedule my service on line - drop off my vehicle - get a phone call when it was done. Picked it up...... Liked that it was More

by igchamberlain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Apr 08, 2019 -

Dennis Eakin Kia responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Dennis Eakin Kia Team

April 02, 2019

EXCELLENT SERVICE DEPARTMENT Dennis Eakin Kia is the only place that I take my vehicle for service. Always friendly, professional and efficient service. The showroom and service a More

by LMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser
Apr 03, 2019 -

Dennis Eakin Kia responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Dennis Eakin Kia Team

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