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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
450 Reviews

450 Reviews of Dennis Eakin Kia - Service Center

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December 07, 2024

My experience at the dealership was excellent. Dominick was my rep and he kept me informed of what was happening with my car. I was in and out in about 45 to 50 minutes. Thanks for great servic More

by rbaker2252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I have had my K5 for 2 1/2 years and always get courteous and professional service. More

by gigisintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Amazing customer service. Harolyn is very accommodating and friendly. She kept me updated about the service that was being done to my vehicle through text which I really appre More

by Valy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Harolyn is an top. notch serviceadvisor! A service that was due at 20k miles was overlooked by another service advisor was taken care of. My Telluride is driving g like More

by tanemcneely62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

He didn't let me know my car was done until I noticed it parked in the lot and asked about it. Took 1.5 hours for oil change and tire rotation. More

by lugenebennett58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

I was promptly met for my appointment time. I stayed while recall work was done and was pleased with how long it took. The service agents were polite and helpful. More

by melissa.kellum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

They were very helpful to me and for any questions I had they were able to answer. More

by austinolivarez714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Great customer service. Holly is awesome she is always very friendly and ready to help. More

by romeromari28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Terry is always very helpful and pleasant. Walks me out to my car when it is complete. He listens and is very knowledgeable. More

by dasherapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

I was very please that my requirements to buy this car was respected and the sales person did help me to make this process smoothly and fast. More

by marla.ive.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaneisha
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