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Dennis Eakin Kia - Service Center
Killeen, TX
483 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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483 Reviews of Dennis Eakin Kia - Service Center
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September 01, 2024
I got everything needed done and Holly also discussed some hail damage I hadn’t noticed. Very helpful!! some hail damage I hadn’t noticed. Very helpful!! More
by svlbry
Verified Customer
September 01, 2024
Great service and super nice folks. Not much wait time. Nice customer waiting area. Clean. Not much wait time. Nice customer waiting area. Clean. More
by carrie.pickering
Employees Worked With
September 01, 2024
Very good customer service. Very fast service, and great deals to help with your service. Very fast service, and great deals to help with your service. More
by mhaynes04
Employees Worked With
Other Employees :
Harolyn Humphrey
September 01, 2024
The Kia service department is excellent due to its skilled technicians, efficient service, quality parts, and customer satisfaction. skilled technicians, efficient service, quality parts, and customer satisfaction. More
by lenmarquis
August 31, 2024
It’s easy to get an appointment and the ease of scheduling it is also easy, however making an appointment and still having to wait more than 3 hours is very frustrating. scheduling it is also easy, however making an appointment and still having to wait more than 3 hours is very frustrating. More
by rowerobi
Employees Worked With
Not sure who we worked with
August 31, 2024
Terry cost me over an additional 800 dollars in rental car fees because he would not return my vehicle to me. Then 17 days later with no change to the vehicle he allowed it. They did give a partial discou car fees because he would not return my vehicle to me. Then 17 days later with no change to the vehicle he allowed it. They did give a partial discount, but not enough to cover the fees they caused. Additionally, part of what was covered in the insurance adjuster’s notes was a 200 dollar detailing which was not done. Terry told me it was the insurance company’s fault and they owed me 200 dollars. After I contacted my insurance Terry agreed it was his and his team’s mistake, and would not refund my money that same day even though I had not left the lot. He was supposed to mail me a check which has not arrived over a month later. Tldr, Dennis Eakin Kia cost me over 500 dollars in fees, and services that they said they performed and did not. The detailing issue very much feels like a scam. More
by J
Employees Worked With
August 31, 2024
The staff are always friendly, keep you informed about the progress of the work being done, informative and courteous. Couldn’t ask for better! the progress of the work being done, informative and courteous. Couldn’t ask for better! More
by luella1899
Employees Worked With
Other Employees :
Harolyn Humphrey
August 31, 2024
He was a nice and pleasant person, check in on me and asked if I was being helped. asked if I was being helped. More
by esteralford
Employees Worked With
August 31, 2024
Chris and the staff at Dennis Eakin Kia are some of the best people I have ever dealt with, I've owned a Kia for over 20 years and have always had great service from the service department to the sales for best people I have ever dealt with, I've owned a Kia for over 20 years and have always had great service from the service department to the sales force and the finance department. More
by ddavila731
