Dennis Eakin Kia - Service Center
Killeen, TX
483 Reviews of Dennis Eakin Kia - Service Center
The service personnel were very attentive to my needs and fixed my vehicle in a timely manner to include the recalls. I had a very pleasant experience. fixed my vehicle in a timely manner to include the recalls. I had a very pleasant experience. More
Harolyn was so very helpful, she exhibits excellent customer service and truly made me feel like a valuable customer. I thought I was going to be stuck waiting around all day, but I was so grateful tha customer service and truly made me feel like a valuable customer. I thought I was going to be stuck waiting around all day, but I was so grateful that I shuttle was available to take me home, and then return to pick me up when my vehicle was ready. More
Friendly staff, wish the wait time was not too long. Hope to get updates on my vehicle but I had to keep checking in on it. Waited for 4 hours. Hope to get updates on my vehicle but I had to keep checking in on it. Waited for 4 hours. More
Our service personnel was awesome. Every question asked she was more than qualified to answer. We went over services that would be conducted and also identified services based on my ca Every question asked she was more than qualified to answer. We went over services that would be conducted and also identified services based on my car mileage and make. My car was completed in the timely manner that it was promised. More
Service department was good for my oil change. Contact by phone needs some work. Left messages before on two separate occasions without a call back. In person experience has been good Contact by phone needs some work. Left messages before on two separate occasions without a call back. In person experience has been good More
Customer service was very helpful. I was kept informed about the process of the service. I was kept informed about the process of the service. More