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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
482 Reviews

482 Reviews of Dennis Eakin Kia - Service Center

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September 19, 2024

An excellent and amazing person Professional and courtesy at all time One of the best More

by danikevedrx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
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September 19, 2024

Great service, all the staff is very friendly and helpful. Service time is not long at all. More

by Jessicamoncada84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2024

She gave Awesome customer service and great communication. I enjoyed it all thanks she even gave me a free car wash card More

by monitia pryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
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September 17, 2024

They had my car for a week they dnt understand how hard it is to have only car and we both work different hours they said they was gonna work on it a certain day and when I went up there on tha day They h More

by Ms Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
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Sep 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand how challenging it can be to be without your vehicle, especially while balancing work schedules. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to meet our customers' needs and would like to discuss your situation further. Please feel free to reach out to us directly at Dennis Eakin Kia. Sincerely, The Dennis Eakin Kia Team

September 17, 2024

Facility was clean. Staff was friendly. Services were communicated throughout the wait. Little bit of a wait. More

by sswhite2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Its really good at keeping me updated with anything going on with my car in a timely manner More

by dominique.wilson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 16, 2024

Best dealership around. Highly recommend Joe Brown. You'll get great customer service. Just bought my 4th car More

by nana01tobias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 16, 2024

Harolyn was very friendly and took care of me in a timely manner. The dealership is under construction and was still very clean. More

by susanwelch83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
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September 16, 2024

Holly is an amazing service advisor and she was very helpful during the entire service. More

by moletagamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 16, 2024

During the visit my service advisor was very attentive and very helpful. The facility was clean and accessible. More

by jberrios2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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