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Dennis Eakin Kia - Service Center
Killeen, TX
478 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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478 Reviews of Dennis Eakin Kia - Service Center
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October 07, 2024
Getting better but still needs a lot of improvements, I know they are working on getting more space. I would suggest not having so many cars i know they are working on getting more space. I would suggest not having so many cars i More
by lindah844
Verified CustomerEmployees Worked With
October 07, 2024
This dealership the worker are great they go above and beyond. Holly was great she told me about Sunbit so I can pay my bill over time with was so easy and better. Thanks Holly. beyond. Holly was great she told me about Sunbit so I can pay my bill over time with was so easy and better. Thanks Holly. More
by charmaineukoh
October 07, 2024
Very clean and everyone has excellent communication skills and very helpful and knowledgeable and kind skills and very helpful and knowledgeable and kind More
by brandy4092
Employees Worked With
October 07, 2024
I have been coming to this dealership for a while now, and have never had a problem. Always great customer service & a great experience! and have never had a problem. Always great customer service & a great experience! More
by ladyb.sauls
October 07, 2024
I said I would recommend this dealer for service but there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The scheduler told me I would need to bring it back for alignment even though it would be there for a week. I had to speak to a supervisor to get that corrected. I heard from Will the service advisor once. I had no idea my car was done. Will also told me things like they would check the Freon levels in my car but speaking with Terri this wasn’t something they would actual do if there wasn’t an issue. My car was ready for pickup however it ended up buried in the parking lot and my keys were lost upon picking it up. The minor things that have gone wrong for me are all things that could’ve been handled more effectively with proper communication amongst the staff and myself. There should’ve been no reason a car I scheduled for pickup Saturday morning ended up buried in a parking lot with the key no where to be found. More
by k.powers30
October 07, 2024
HORRIBLE EXPERIENCE ! would not recommend to anyone in the Killeen / HH Area . Poor service never again would not recommend to anyone in the Killeen / HH Area . Poor service never again More
by driadoll7
October 06, 2024
Great customer service, very attentive to my needs, listened to my requests, and made sure I was taken great care of. listened to my requests, and made sure I was taken great care of. More
by Suzane A.
Employees Worked With
Other Employees :
James
October 06, 2024
Holly was very friendly and answered all of my questions without being annoyed or in a hurry. I have leased 2 vehicles from Dennis Eakin and they have always been very nice and approachable. without being annoyed or in a hurry. I have leased 2 vehicles from Dennis Eakin and they have always been very nice and approachable. More
by lbrown24
October 06, 2024
Holly was very helpful I had to have my car because I had a meeting I had to go to. She made sure I was out of there in plenty of time to get to the meeting. My car was parked in a place between two other ca a meeting I had to go to. She made sure I was out of there in plenty of time to get to the meeting. My car was parked in a place between two other cars and she backed it out for me. More
by lindah844
Employees Worked With
October 05, 2024
Awesome dealer I'm very thankful for Holly and all our tremendous help everything was taken care of promptly. tremendous help everything was taken care of promptly. More
by ttigger777
Employees Worked With
