Dennis Eakin Kia - Service Center
Killeen, TX
379 Reviews of Dennis Eakin Kia - Service Center
Holly is always exceptional every time I come in. Keeps me informed and great customer service with a smile! Keeps me informed and great customer service with a smile! More
Very helpful dealership. Service representative always very friendly and helpful. Recommended your dealership to our grandson and he bought a car. Service representative always very friendly and helpful. Recommended your dealership to our grandson and he bought a car. More
I had a Great experience with a recurring electronic rear brake issue. The senior Managers and all the to advisors to the Technicians' to include the KIA Service Technicians worked their tails off to FIND * brake issue. The senior Managers and all the to advisors to the Technicians' to include the KIA Service Technicians worked their tails off to FIND * FIX fix a" GHOST" issue.. No Codes and messages didn't help, BUT they never gave up!! More
Harolyn was great! She was very fast and efficient! Very well mannered and friendly! Whenever I come I will always be sure to ask for her ! She was very fast and efficient! Very well mannered and friendly! Whenever I come I will always be sure to ask for her ! More
A very genuine authentic experience which is missing from America buisness, I enjoy the whole experience! America buisness, I enjoy the whole experience! More
Great customer service. She took care of my concerns and answered every question and assured me that every would be done in a timely manner She took care of my concerns and answered every question and assured me that every would be done in a timely manner More
Very professional and caring about my service thank you . Gives information when vehicle needs a day discount prices Gives information when vehicle needs a day discount prices More
Did not notify me that my car was ready. Sat for 2 hours and then asked how much longer and she said my car was ready over an hour before. Plus tried to charge me for free complementary oil Sat for 2 hours and then asked how much longer and she said my car was ready over an hour before. Plus tried to charge me for free complementary oil change. More
I am always taken care of by Holly in the service department and she has always explained and worked to accommodate my needs at the dealership. department and she has always explained and worked to accommodate my needs at the dealership. More
I highly recommend holly as a service advisor. She exemplifies significant attention to detail and has a customer oriented approach ensuring satisfaction. Promote her immediately if it wasn’t for She exemplifies significant attention to detail and has a customer oriented approach ensuring satisfaction. Promote her immediately if it wasn’t for her dedication I’d take my cars to University Kia More