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Dennis Eakin Kia - Service Center
Killeen, TX
453 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
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453 Reviews of Dennis Eakin Kia - Service Center
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November 08, 2024
Very professional and caring about my service thank you . Gives information when vehicle needs a day discount prices Gives information when vehicle needs a day discount prices More
by lkissmybass
Verified CustomerEmployees Worked With
November 08, 2024
Did not notify me that my car was ready. Sat for 2 hours and then asked how much longer and she said my car was ready over an hour before. Plus tried to charge me for free complementary oil Sat for 2 hours and then asked how much longer and she said my car was ready over an hour before. Plus tried to charge me for free complementary oil change. More
by phicks714
Employees Worked With
November 07, 2024
Very nice people and friendly. Also the service waiting area was very clean. Keep up the good service Also the service waiting area was very clean. Keep up the good service More
by lj091192
Employees Worked With
November 07, 2024
The service advisor has great customer service and keeps you updated through the process while waiting. you updated through the process while waiting. More
by csholl2000
Employees Worked With
November 07, 2024
I am always taken care of by Holly in the service department and she has always explained and worked to accommodate my needs at the dealership. department and she has always explained and worked to accommodate my needs at the dealership. More
by jace
Employees Worked With
November 07, 2024
I highly recommend holly as a service advisor. She exemplifies significant attention to detail and has a customer oriented approach ensuring satisfaction. Promote her immediately if it wasn’t for She exemplifies significant attention to detail and has a customer oriented approach ensuring satisfaction. Promote her immediately if it wasn’t for her dedication I’d take my cars to University Kia More
by Mr.Pope
November 06, 2024
I love this place. Everyone is very friendly and the customer service was great. Thank you guys for your help. Everyone is very friendly and the customer service was great. Thank you guys for your help. More
by brianiverson4
November 05, 2024
Didn’t go over any of the multi point inspection that they used to go over so idk why all of a sudden this is changing and we asked for the price of a new rear window wiper and they never gave us a price they used to go over so idk why all of a sudden this is changing and we asked for the price of a new rear window wiper and they never gave us a price for it until they called us back to check out like what if I didn’t have enough money for that ….and they used to keep me informed on my car but they don’t do that anymore More
by Random
November 05, 2024
I am always taken care of by Holly in the service department and has always explained and worked to accomidate my needs at the dealership who has done an outstanding job. department and has always explained and worked to accomidate my needs at the dealership who has done an outstanding job. More
by BOBPRYOR
