Dennis Eakin Kia

purchase We bought a Kia from dealership it was the best experience we have had buying a car,Anthony is great .Was not pressured Took car out for test drive ca We bought a Kia from dealership it was the best experience we have had buying a car,Anthony is great .Was not pressured Took car out for test drive can home decided we wanted it . More

Not helpful or on establishing customer relationships I started the process last month, WELL aware of my credit situation. Salesman told me to come back with 2500 down for a 15,000 dollar vehicle. Got it. I started the process last month, WELL aware of my credit situation. Salesman told me to come back with 2500 down for a 15,000 dollar vehicle. Got it. I come back 4 weeks later with 2,000 in hopes of finding something cheaper. Salesman gives me run around, no follow ups. I have to constantly call while 5 different people are telling me 5 different things. Finance manager TELLS me I have to get just one car 2014 with 90000 miles on it. NOT IF IM PUTTING 2000 down no maam! After this dealership was unable to get me approved after 4 weeks of back and forth and all sorts of miscommunication. I went to the dealer across the street and got approved in 8 minutes. CPO Nissan with warranty and a few upgrades . What took Dennis Eakin Kia 4 weeks to tell me what they were going to make me get and nothing else could be done the other dealer got it done in 3 hours and I have a new car outside ! Thanks Dennis Eakin Kia for being unwilling to work with me. You made the Nissan dealer some money with the same bank! I only give two stars because the lady in the front and the salesman were very nice aside from the miscommunication and looked professional. More

Poor customer service My husband and I were interested in purchasing a Kia, we had family flying into town for the weekend and thought we'd call and ask about driving the v My husband and I were interested in purchasing a Kia, we had family flying into town for the weekend and thought we'd call and ask about driving the vehicle we were interested in for the weekend and have a big enough car for the whole family, they said yes, took our info, insurance, driver's licenses, let us test drive it....then at the last minute they told us we couldn't have the vehicle for the weekend...over text! The excuse was fishy....We scrambled to find a rental but it was way too late, we were out a bigger car and disappointed in the fact that they promised it to us then took it back....we will be purchasing else where from now on More

Great awesome Everyone was so helpful and kind. Purchase my car today so relax. They showed me everything about the car. Everyone should try them out soon. Everyone was so helpful and kind. Purchase my car today so relax. They showed me everything about the car. Everyone should try them out soon. More

Customer service at a premium. Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my bud Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my budget was, what my needs were and and what I'd like to drive. With absolutely no pressure, he showed me the vehicles and their accompanying CARFAX without me even asking. He made me and my entire family comfortable and allowed.us to build confidence in a purchase of our choice. I thank him and the entire staff at Dennis Eakin KIA. More

Used Jeep Purchase Bought my daughters first car here. We live in Dallas and worked out a lot of the details prior to arrival. Joe was fabulous! He's Very knowledgeable Bought my daughters first car here. We live in Dallas and worked out a lot of the details prior to arrival. Joe was fabulous! He's Very knowledgeable about Jeeps and went above and beyond our expectations. He's a great guy who made buying this important purchase simple! Thanks Dennis Eakin Kia for the awesome used jeep and for hiring exceptional sales associates! More

Shady dealership poor customer service Went to buy a used car for my daughter for Christmas and as the paper work is being drawn up by a local bank which by the way we were approved and the Went to buy a used car for my daughter for Christmas and as the paper work is being drawn up by a local bank which by the way we were approved and the finance manager at Dennis Eakin knew this a cash offer walked into the dealership and they sold the car from under us. My husband and I have been loyal customer to this dealership as far as service department and sales but I will be finding a new dealership to give my money to thanks Dennis Eakin Kia for your poor business and showing your true colors as far as customer service! More