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Dennis Eakin Kia

Killeen, TX

4.8
778 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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778 Reviews of Dennis Eakin Kia

October 18, 2019

Trustworthy service advisors Billy was very helpful during my service visit. He also educated me on what my KIA needed, what had already been done and what will need to be done on More

by Courtl27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 20, 2019 -

Dennis Eakin Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Billy assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Dennis Eakin Kia Team

October 17, 2019

Great service department! The problems on my car were taking care of with no issues! They also provided a complimentary ride to and from the dealership while my car was being w More

by Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy baker
Oct 17, 2019 -

Dennis Eakin Kia responded

Foster, thank you for sharing this great feedback with us. We feel our service department is what makes Dennis Eakin Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Dennis Eakin Kia Team

October 15, 2019

Great Service The Kia Dealership Team is very conscious of people entering the dealership and service department. You are acknowledged by a service member immediate More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 16, 2019 -

Dennis Eakin Kia responded

Thank you for taking the time to leave us this feedback, Nate. Your review gives us the opportunity to learn if we are delivering great customer service and we're glad that this was the case with you! Please let us know if we can help you with anything else. Sincerely, The Dennis Eakin Kia Team

October 14, 2019

Exceptional In sharing a bad experience at another location Dennis Eakin Kia went above and beyond to make our visit exceptional in all areas. Would definitely More

by Melinda Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 15, 2019 -

Dennis Eakin Kia responded

Melinda, Dennis Eakin Kia would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Dennis Eakin Kia Team

October 14, 2019

Vehicle Sevice and Check up for trip I needed to get my vehicle serviced between road trips. They worked with me to get the vehicle in, serviced , and checked before the next trip. More

by CRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 14, 2019 -

Dennis Eakin Kia responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Dennis Eakin Kia Team

October 13, 2019

We are treated like family. Our salesman Clint and Debi Fox are wonderful people and make the buying process a whole lot of fun. This is the third vehicle we have purchased/trad More

by warriorcat66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint, Debi
Oct 13, 2019 -

Dennis Eakin Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Dennis Eakin Kia Team

October 08, 2019

I was pleasently surprised on the speed and efficiency of not only the service writer but the technician tat worked on my car. They were 100% transparent with me and absolutely treated me like I was the only More

by Brihabgi
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 08, 2019 -

Dennis Eakin Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Dennis Eakin Kia Team

October 08, 2019

A satisfying experience from end to end. Probably the best buying process I’ve ever had. Thanks to everyone involved from sales to finance to management More

by don4xs
Recommend Dealer
Yes
Employees Worked With
Korteny
Oct 08, 2019 -

Dennis Eakin Kia responded

Thank you for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Dennis Eakin Kia Team

September 28, 2019

OIL CHANGE CAME IN FOR AN OIL CHANGE, WAS IN AND OUT IN NO TIME, SERVICE ADVISERS KNOW ME BY NAME, I LIKE THAT, ALWAYS TAKE GOOD CARE OF MY CAR. More

by KNOW ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEZ AND BILLY
Sep 30, 2019 -

Dennis Eakin Kia responded

Thank you so much for your review! Happy customers are our goal and our mission at Dennis Eakin Kia, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Dennis Eakin Kia Team

September 25, 2019

My new Telluride My least favorite thing in the world... buying a new car. Oddly enough that changed last week. My son purchased a new Telluride with the help of sale More

by Kay Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie John
Sep 26, 2019 -

Dennis Eakin Kia responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Jamie and the rest of the Dennis Eakin Kia team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Enjoy your new KIa Telluride! Sincerely, The Dennis Eakin Kia Team

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