
Dennis Eakin Kia
Killeen, TX
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780 Reviews of Dennis Eakin Kia
Dom was great! He was able to troubleshoot and work with the tech to determine where the leak was coming from. Highly recommend Dom! He was able to troubleshoot and work with the tech to determine where the leak was coming from. Highly recommend Dom! More
Holly has been an excellent service department representative. She professional and polite, who takes the time to explain everything when my vehicle is being serviced! She had always taken care representative. She professional and polite, who takes the time to explain everything when my vehicle is being serviced! She had always taken care of me each time I bring my vehicle into the dealership. More
Very professional and detailed. Everything was explained thoroughly. Made me feel comfortable in my decision making process. Everything was explained thoroughly. Made me feel comfortable in my decision making process. More
Brought my cat in for an oil change and was told I needed an alignment. Got an alignment and car pulled to the left so I brought back in without an appointment around 10:00 on a Saturday. I did not receive t an alignment. Got an alignment and car pulled to the left so I brought back in without an appointment around 10:00 on a Saturday. I did not receive the usual text with my car status so I called around 4:00pm and was informed my car was and that they close at 5:00pm. Picked up my car and was told they forgot to check my car in so that’s why I didn’t receive any updates. Unfortunately, my car is still pulling to the left and I doubt they did any alignment. More
I had a 9:00 appointment, but my car wasn't worked on until afternoon. They might be understaffed. Also, it was difficult to get someone to answer the phone. I did appreciate the complimentary ride home. until afternoon. They might be understaffed. Also, it was difficult to get someone to answer the phone. I did appreciate the complimentary ride home. More