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Dennis Eakin Kia

Killeen, TX

4.7
594 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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5200 E Central Texas Expy

Killeen, TX

76543

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Showing 594 reviews

January 19, 2016

Used Jeep Purchase Bought my daughters first car here. We live in Dallas and worked out a lot of the details prior to arrival. Joe was fabulous! He's Very knowledgeable More

by Hcpolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Payan
December 22, 2015

Shady dealership poor customer service Went to buy a used car for my daughter for Christmas and as the paper work is being drawn up by a local bank which by the way we were approved and the More

by UnsatisfiedSusy
Recommend Dealer
No
Employees Worked With
Phillip
April 10, 2015

Dont buy cert Pre owned vehicles from them or KIA Sold a 2011 Certified pre owned with Sludge in the engine and did not honor warranty. Said we were responsible for repairs of car before we owned the More

by mcrwaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Freeman
Apr 21, 2015 -

Dennis Eakin Kia responded

Thank you for alerting us of this issue. It is disappointing to hear of your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Kimberley Eakin | Dennis Eakin Kia

February 25, 2015

New start! I had given up on purchasing a new vehicle right now and thought it would be next to impossible, however The Lord had other plans for me in my life! I More

by Cocoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Feb 26, 2015 -

Dennis Eakin Kia responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Kimberley Eakin | Dennis Eakin Kia

April 26, 2014

New Car Buy The salesman was very helpful, professional, and courteous. I would recommend seeing him to buy a car any day. He was more than willing to go above a More

by nikkipooh626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hepperly
Apr 28, 2014 -

Dennis Eakin Kia responded

We really appreciate you taking the time to leave a review about your experience at Dennis Eakin Kia! We're glad to hear that you felt our team went above and beyond to help out with your vehicle needs. I am glad to hear that they were helpful, professional and courteous during your visit! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kimberley Eakin | Dennis Eakin Kia

April 14, 2014

Waiting..... Waiting.. I am currently waiting over three hours to "detail" my new vehicle! Would not recommend! Bad customer service no one can answer how much longer I am e More

by Heatherhertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny
March 15, 2014

WOW! The team over at Dennis Eakin really impressed us. I am overwhelmed to report that this experience has been the best in my car buying experiences. We are truly blessed to have stopped in. We even stoppe More

by luvu1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson, Debbie in financing
Mar 17, 2014 -

Dennis Eakin Kia responded

Sandra- What an enjoyable review to read!  It is reassuring to know that we have provided you with a hassle-free and welcoming shopping experience.  Dennis Eakin Kia’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve.  I’m happy to hear that you left our dealership feeling confident about your purchase.  Don’t hesitate to call or stop in if you should have any additional questions or concerns.  Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Kind Regards, Kimberley Eakin | Dennis Eakin Kia

August 13, 2012

This was the best car buying experience I have ever had. Mark was friendly but not pushy, which is a refreshing change of pace from most salesmen. He was extremely knowledgable about the vehicles and made m More

by Peloriagrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Aug 14, 2012 -

Dennis Eakin Kia responded

Congratulations on your new vehicle! I'm glad that Mark was able to provide you with a positive car buying experience. We know buying a car can be stressful, so our focus is to alleviate the stress by supplying our customers with a stress-free sales environment and a knowledgeable staff. We will be sure to pass along your kind words to Mark and Debi. Be sure to like us on Facebook and Twitter for special offers. Regards, Kimberley Eakin - General Manager keakin@killeenkia.com

July 18, 2012

Kristie was a joy to work with!! She was courteous, helpful, very easy to work with and was very sweet and accomodating with my 3 year old, while we worked thru negotiations. She also provided excellen More

by baronheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2012 -

Dennis Eakin Kia responded

Thank you for sharing this sincere review with us! We're so glad to hear of your wonderful experience. Kristie will be happy to hear of your kind words as well. If there is anything you need don't hesitate to let us know. Be sure to Like us on Facebook and Follow us on Twitter for exclusive specials and more. Regards, Kimberley Eakin - General Manager keakin@killeenkia.com

June 22, 2012

I had the best experience in purchasing a new car. Kristie has yet been the most friendiest person i've ever dealed with. I will recommend others to purchase a vehicle at Dennis Eakin Kia =) More

by jeanniem12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2012 -

Dennis Eakin Kia responded

Congratulations on purchasing your new vehicle! We are so happy to hear that you enjoyed your experience with Kristie. She will be thrilled to hear your kind words. We really appreciate the recommendation! Be sure to find us on Facebook and Twitter for service specials and the latest industry news. Regards, Kimberley Eakin - General Manager keakin@killeenkia.com