Dennis Eakin Kia
Killeen, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 594 reviews
Out with old. In with the new Great customer service in sales and finance. Go Sean and Debbie. Enjoyed all the time and effort to make the sale meet the customer needs!! Thanks. Great customer service in sales and finance. Go Sean and Debbie. Enjoyed all the time and effort to make the sale meet the customer needs!! Thanks. I went in for a service appointment and came out with a brand new car. My third Sorento now. More
Dennis Eakin Kia is Phenomenal Terry and Mario made leasing my 2019 Stinger a painless process. This is the first time I had the pleasure of meeting Terry. He is a great guy. Mario Terry and Mario made leasing my 2019 Stinger a painless process. This is the first time I had the pleasure of meeting Terry. He is a great guy. Mario has worked with me on my last 4 vehicle purchase/lease with Dennis Eakin. He streamlined the process and makes it more painless each time. I am a Dennis Eakin Customer for life. Thank God for Kimberly, Shaun, Terry, Mario, Debbie, Chris, Desi, Lance, Tyrone, Paul, and the rest of the team! More
Always good service I’m always pleased with my visits to this dealership. Everyone is pleasant and informative about things to be done. I’ve never had a bad experience he I’m always pleased with my visits to this dealership. Everyone is pleasant and informative about things to be done. I’ve never had a bad experience here! More
Top notch service...would recommend to anyone. A reliable ride, matched with a reliable service at a valued price, this is why I gave 5 star rating...they stand behind their product. A reliable ride, matched with a reliable service at a valued price, this is why I gave 5 star rating...they stand behind their product. More
Great services Thank you for gave me options and try everything for gave me a new car with good payments.. Thank you y'all for everithing.. Im grateful with roger in Thank you for gave me options and try everything for gave me a new car with good payments.. Thank you y'all for everithing.. Im grateful with roger in killeen More
purchase We bought a Kia from dealership it was the best experience we have had buying a car,Anthony is great .Was not pressured Took car out for test drive ca We bought a Kia from dealership it was the best experience we have had buying a car,Anthony is great .Was not pressured Took car out for test drive can home decided we wanted it . More
Not helpful or on establishing customer relationships I started the process last month, WELL aware of my credit situation. Salesman told me to come back with 2500 down for a 15,000 dollar vehicle. Got it. I started the process last month, WELL aware of my credit situation. Salesman told me to come back with 2500 down for a 15,000 dollar vehicle. Got it. I come back 4 weeks later with 2,000 in hopes of finding something cheaper. Salesman gives me run around, no follow ups. I have to constantly call while 5 different people are telling me 5 different things. Finance manager TELLS me I have to get just one car 2014 with 90000 miles on it. NOT IF IM PUTTING 2000 down no maam! After this dealership was unable to get me approved after 4 weeks of back and forth and all sorts of miscommunication. I went to the dealer across the street and got approved in 8 minutes. CPO Nissan with warranty and a few upgrades . What took Dennis Eakin Kia 4 weeks to tell me what they were going to make me get and nothing else could be done the other dealer got it done in 3 hours and I have a new car outside ! Thanks Dennis Eakin Kia for being unwilling to work with me. You made the Nissan dealer some money with the same bank! I only give two stars because the lady in the front and the salesman were very nice aside from the miscommunication and looked professional. More
Poor customer service My husband and I were interested in purchasing a Kia, we had family flying into town for the weekend and thought we'd call and ask about driving the v My husband and I were interested in purchasing a Kia, we had family flying into town for the weekend and thought we'd call and ask about driving the vehicle we were interested in for the weekend and have a big enough car for the whole family, they said yes, took our info, insurance, driver's licenses, let us test drive it....then at the last minute they told us we couldn't have the vehicle for the weekend...over text! The excuse was fishy....We scrambled to find a rental but it was way too late, we were out a bigger car and disappointed in the fact that they promised it to us then took it back....we will be purchasing else where from now on More
Great awesome Everyone was so helpful and kind. Purchase my car today so relax. They showed me everything about the car. Everyone should try them out soon. Everyone was so helpful and kind. Purchase my car today so relax. They showed me everything about the car. Everyone should try them out soon. More
Customer service at a premium. Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my bud Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my budget was, what my needs were and and what I'd like to drive. With absolutely no pressure, he showed me the vehicles and their accompanying CARFAX without me even asking. He made me and my entire family comfortable and allowed.us to build confidence in a purchase of our choice. I thank him and the entire staff at Dennis Eakin KIA. More