Dennis Eakin Kia
Killeen, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 510 reviews
I always had a good experience, but last time I feel they didnt went that extra mile that I am used too from them. Usually I have a breakdown of what had done with recommendations and a free multi-point insp didnt went that extra mile that I am used too from them. Usually I have a breakdown of what had done with recommendations and a free multi-point inspection, but not last time. They also used too top off my wiper fluid if it was low not this last time. And I got there with a low pressure tire which they always check pressure of the tires and other thing in the multi point inspection well same, I drive out with the low pressure tire. Will see next time. Customer service is great but there some detail that if we are used too and we dont see our money get value there is when a customer like me that been going to Dennis Eakin Kia for service for year might have to start looking for a place that value my money. More
The dealership was helpful in the purchase process, straightforward on pricing and transparent on rates straightforward on pricing and transparent on rates More
Everyone was super nice and made sure I received a good deal!! I will be back. deal!! I will be back. More
They were the best helping me get my car. I didn’t felt push buying a car they listen to what I want and gave it to me. I didn’t felt push buying a car they listen to what I want and gave it to me. More
Everyone was very friendly and attentive and patient thourghout the whole process. I would recommend this dealership. thourghout the whole process. I would recommend this dealership. More
Harolyn was able to get our car in the morning after we called. After it was diagnosed as needing a new AC compressor, we were told that the part would be in the next day and service could be completed the called. After it was diagnosed as needing a new AC compressor, we were told that the part would be in the next day and service could be completed then. Harolyn arranged for a Lyft deiver to take me home, even though I live almost an hour away. The next day I received a text letting me know that the service was completed and that the vehicle was ready for pick up. Harolyn did everything possible to make sure we were taken care of and happy with the process. Outstanding customer service at Dennis Eakins Kia. I’m not sure why it’s so hard for other dealerships to figure out how to treat customers well. More
The staff was super kind and made sure to answer all questions I had. Great communication questions I had. Great communication More
Harolyn is an awesome rep who I will always bring my cars to. This dealership by far provides some awesome customer service. to. This dealership by far provides some awesome customer service. More
Harolyn Humphrey really did a great job when we brought our car in to get it serviced. she told us it would take less than an hour, which it did. our car in to get it serviced. she told us it would take less than an hour, which it did. More
Ms. Humphrey was professional, super-friendly, accurate. She got all the work done on my Telluride exactly when she said it would be done. Highly recommend! She got all the work done on my Telluride exactly when she said it would be done. Highly recommend! More