Dennis Eakin Kia

Tire repair or replacement? Had to have my tire checked out since it lost air pressure. Could not be repaired . Had to get a new tire which was a little expensive but I always ge Had to have my tire checked out since it lost air pressure. Could not be repaired . Had to get a new tire which was a little expensive but I always get great service here. More

Excellent service explained all Excellent explanation of all they did & realized a recall checked everything James Matthews nice guy very helpful & knowable answered all & any quest Excellent explanation of all they did & realized a recall checked everything James Matthews nice guy very helpful & knowable answered all & any questions I had I left very pleased More

Excellent experience with dealership. I bought my car new from the dealership. I have all my maintenance performed at the dealership. Really enjoy dealing with the service personnel. Th I bought my car new from the dealership. I have all my maintenance performed at the dealership. Really enjoy dealing with the service personnel. They listen, they're respectful and keep me updated on the progress. More

Good customer service I only bring my car here. Always friendly n great customer service. Although they always try and sell me a car lol...but always great experience!! I only bring my car here. Always friendly n great customer service. Although they always try and sell me a car lol...but always great experience!! More

Getting car serviced! I am from San Antonio and I prefer traveling 2 hours to get service! Everyone in this area is so friendly and the service is amazing. It is a small to I am from San Antonio and I prefer traveling 2 hours to get service! Everyone in this area is so friendly and the service is amazing. It is a small town feeling and I would recommend this place to everyone! Kind and caring people are getting harder to find! More

Quality of Service Decreases Over Time I bought my first new vehicle from Dennis Eakin Kia in 2012. It was a 2013 Forte SX. The service was great, the people were great, and the car was awe I bought my first new vehicle from Dennis Eakin Kia in 2012. It was a 2013 Forte SX. The service was great, the people were great, and the car was awesome for a small car. I loved that car. But two years later I wanted a bigger car so I traded in the Forte and bought a new 2016 Optima while I was waiting to get an oil change on the Forte. The salesman offered to have the windows tinted for free as well. The car was great but did not have as many options on it as the Forte. Apparently I had free oil changes for the first 3 years of owning it and every time I went into get an oil change, done, I paid for it. No one ever reminded me of that. Then in April of 2018, I went in for an oil change and ended buying my 3rd brand new vehicle from Dennis Eakin Kia; a 2018 Sportage FE. I was told the vehicle had the Android Go version of the radio. Whoever waxed the vehicle for me while I was doing the paperwork got wax on the plastic bumpers which never comes off. No offers to tint windows either. The quality and service got progressively cheaper as I bought new higher priced vehicles from them. Just yesterday I was told by the Service Department that my version of Sportage is basically "As Is". I cannot upgrade the radio due to wiring issues. I should have never traded in the Forte SX. If I buy another Kia, it probably won't be from this Kia dealership. Service department is great though. Fast and friendly. I never have had any issues with them. I love the Dennis Eakin Kia Service Department. But's that's it anymore. More

Good service and a great waiting area Dennis Eakin Kia Has excellent service and gives an experience with no high pressure. Service writers are great. They ensure your visit is relaxing an Dennis Eakin Kia Has excellent service and gives an experience with no high pressure. Service writers are great. They ensure your visit is relaxing and provide updates and prompt service. More

Great service Desi, the service consultant, is always so friendly. I dropped my car off, went to lunch and it was waiting for me when I returned. My sales person, A Desi, the service consultant, is always so friendly. I dropped my car off, went to lunch and it was waiting for me when I returned. My sales person, Anthony Freeman came to greet me also. More

Excellent Everyone is always friendly and the service is great! I have bought everyone of my Kia's from them and will never go anywhere else Everyone is always friendly and the service is great! I have bought everyone of my Kia's from them and will never go anywhere else More

Outstanding Our female car sales person was truly interested what my husband and I need in the purchase of our new KIA Sportage. The finance lady was nice and exp Our female car sales person was truly interested what my husband and I need in the purchase of our new KIA Sportage. The finance lady was nice and explained everything at a pace we could keep up with. Both ladies truly cared. It was quite obvious that they truly care about servicing the public and truly loved their job. More