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Dennis Eakin Kia

Killeen, TX

4.7
641 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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5200 E Central Texas Expy

Killeen, TX

76543

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Showing 640 reviews

November 16, 2024

None, no true communication. Service was a joke, dealership is unpleasant to visit, and several others can agree. More

by daliajeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Nov 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback. We understand your experience at Dennis Eakin Kia was not satisfactory, and we appreciate you bringing this to our attention. Your thoughts are important to us as we strive to improve our service. If you'd like to discuss your experience further, please feel free to reach out. We value your input and hope for the opportunity to address your concerns. Sincerely, The Dennis Eakin Kia Team

November 15, 2024

Requested call back from Debi Fox but never gor one. Called about 4 days post buy. More

by srnbelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaShanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Thank you for all the great information on our new car. Gerry our sales representative was awesome so kind and not pushy. Was able to go over are new car and help set things up so we were ready to roll. More

by ROSEBUDFAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lacavex
November 13, 2024

Great service and variety of choices. Convenient location and made me feel welcomed and appreciated More

by wheet1980
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Gonzalez
November 13, 2024

Very polite staff that treat you like family. Wonderful to work with always. Would recommend to anyone More

by guamgirl1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff San Nicolas , Harolyn Humphrey
November 12, 2024

I always get great customer service and everyone is very friendly and keep you informed about your service your getting. More

by cmguzmanstylist47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
November 12, 2024

Service agent was great and provided awesome customer service. Vehicle service was completed expediently. Amazing service from start to finish. More

by JGomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
November 11, 2024

Awesome facilities. Excellent staff and managers. Harolyn is fantastic. Got my car into to service immediately, and the diagnostic report in 2 hours. My engine had faile More

by cassmith0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
November 11, 2024

Excellent dealership with superb customer service, will highly recommend to family and friends. The best. More

by brisb21259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

She greeted me promptly and was able to get my car in for service quickly. More

by booboo13046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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