Dennis Dillon RV
Boise, ID
Is this your dealership?
Filter Reviews by Keyword
By Type
72 Reviews of Dennis Dillon RV
No service after sale No service after sale. Brand new RV with improperly installed frig. 6 attempts and still flies open in transit. Different story and failed promises. A No service after sale. Brand new RV with improperly installed frig. 6 attempts and still flies open in transit. Different story and failed promises. All we want is our frig fixed. More
Open range RBS are trash. Keith is rated fair as a salesperson in my opinion, he stopped caring after initial sale. The open range rbs 387 was the biggest piece of xxxx I coul Keith is rated fair as a salesperson in my opinion, he stopped caring after initial sale. The open range rbs 387 was the biggest piece of xxxx I could ever imagine. Literally nothing has ever worked right in it, from the lights, fridge, hot water heater, TV, doors coming apart for no reason, etc, I could go on. There is a total of 25 items that broke or do not work right in my brand new 2017 open range RBS. When you buy anything BRAND NEW, you expect at least mediocrity. Quality control is un heard of with open range, excuses, excuses, and more excuses, is all there is with this company, from the dealership, right on up to corporate. Buyer beware, open range floorplans, are appealing, and look good, but buyer beware, they are trash, and you wont get taken care of post sale. More
Best Selection Great staff! Everyone seems very knowledgeable about the products. Very friendly team of people, from sales to accessories to finance to service depar Great staff! Everyone seems very knowledgeable about the products. Very friendly team of people, from sales to accessories to finance to service department. Everyone answered all our questions. More
Excellent Customer Service I’ve worked with Mike, the Accessories Manager, a number of times and he is always professional, prompt, provides options and advice. I have full trus I’ve worked with Mike, the Accessories Manager, a number of times and he is always professional, prompt, provides options and advice. I have full trust in Dennis Dillon RV because of employees like Mike! More
Awesome Sales Consultant! Although all the staff we came into contact were great, I have to highlight one. Keith, Sales Consultant for Dennis Dillion RV (DDRV), was awesome. He Although all the staff we came into contact were great, I have to highlight one. Keith, Sales Consultant for Dennis Dillion RV (DDRV), was awesome. He was very professional, patient with my wife and I plus our children. Keith was knowledgeable and empathetic to our needs. He was not pushy as some sales consultants can be. Keith showed us various models in the course of 2 days that would accommodate our big family. Keith worked extremely hard to bring us a great price. Many veterans work for DDRV to include Keith. I would recommend Dennis Dillon RV to anyone to include veterans. Semper Fi OORAH! More
Recall Service We have a 2019 Georgetown motorhome and there was a recall on the shade above the windshield. I made an appointment with Kevin in the service departme We have a 2019 Georgetown motorhome and there was a recall on the shade above the windshield. I made an appointment with Kevin in the service department. We brought it in and dicussed another issue for them to check put whole they had it. The service was completed sooner than expected and the other issue was resolved. Kevin was very attentive and helpful. We have recommended DDRV's service dept to our friends. More
First time RV buyer Robert Anderson in sales was outstanding. Service and set crew were great also. Good experience with whole process. Set up took a bit longer than I ex Robert Anderson in sales was outstanding. Service and set crew were great also. Good experience with whole process. Set up took a bit longer than I expected. More
A Dealership that doesn't care about customers! I recently was to purchase a new class A coach. I had a pickup date made in advance for my schedule. They called the day before to tell me it was at a I recently was to purchase a new class A coach. I had a pickup date made in advance for my schedule. They called the day before to tell me it was at another place and have to reschedule for the following week. They acted like it was no big deal and didn't care about my schedule. But when they need something, you need to get it to them right away. Havent even pick up my unit and I'm already have bad experiences. Should of read all the reviews first before purchasing from them! More
WOW-5 Diamond Experience Wow, 5 Diamond Performance on Service and Repair! I brought my 2017 Winnebago Fuse 23T in for "warranty repairs" on two separate occasions. My ser Wow, 5 Diamond Performance on Service and Repair! I brought my 2017 Winnebago Fuse 23T in for "warranty repairs" on two separate occasions. My service adviser was Emilio who was Outstanding in handling my concerns and warranty issues. Emilio was the finest service professional I have EVER worked with: thorough, caring, intelligent and professional in every respect. On both occasion, the warranty work the work was done "quickly", correctly and to my complete satisfaction. Highly skilled professionals who do repair work right the first time. In closing, Dillon RV is Truly and outstanding dealership. THANK YOU... My words don't seem sufficient to express my sincere gratitude for all the things Dillon is doing so right! "Dillon and Emilio... Exceeded my expectations in all respects" John Javage Costa Mesa, Ca. More
Dan Scobee is the best! On my second trip into the Dennis Dillon Service Department in Boise I was lucky enough to get Dan Scobee helping me. Dan diagnosed the issue with my On my second trip into the Dennis Dillon Service Department in Boise I was lucky enough to get Dan Scobee helping me. Dan diagnosed the issue with my camp trailer and had it fixed that day. Another issue popped up the next week and Dan was able to get us on the road that same day. Dan was very busy but took the time to help us despite him being pulled in 20 different directions. As with everything in life, much depends on WHO you get helping you. Dan is the best and I won't go to anyone else in the future (sorry Dan your great service will mean your even busier than before)! Ron More