![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Dennis Dillon Chrysler Dodge Jeep Ram
Caldwell, ID
Filter Reviews by Keyword
By Type
Showing 153 reviews
Purchased a new Ram 3500, diesel, 4x4, crew cab, LB Started with internet on their website from CA to ID. Gunner the sales rep responded on my inquiry on my truck pick. Very responsive and knowledgeable Started with internet on their website from CA to ID. Gunner the sales rep responded on my inquiry on my truck pick. Very responsive and knowledgeable. Answered a couple dozen questions on equip., trade in value for my ‘05 Ram 3500, financing, how to understand and use their website. Honestly it was a little unnerving to travel 530 miles to ID based on the trade in value unseen but sent 25 pics and details on the positive and negative on my truck thinking when I got there I would experience the typical ”well it’s worth several thousands less than what we discussed Because of XYZ and grind me down on the value since I drove so far they would have the leverage. NOPE - They checked my trade in truck and said no problem. On Kelley Blue Book in trade in value it was right in the middle of the scale “not the lowest”. Gunner was a straight up guy. I’m a VP in sales in another industry so know if a sales person has integrity or not. Is it an immediate sale and get as much out of this one time sale as you can or are you in it for the long haul for a repeat business and referrals from a satisfied customer. I’ll let you guess what Gunner was and is. 👍 Lastly I spoke with Alley in finance before I drove out there. She was also very informative, knowledgeable and pleasant to talk to. When it came time to finalize the transaction with finananxe More
Bad business Order the part from them old couple weeks ago when it showed up they had put in a used piece that had been glued back together was complete trash call Order the part from them old couple weeks ago when it showed up they had put in a used piece that had been glued back together was complete trash called the service center the street told us that we were liars and that we had switched out the bad for the good and sent them are trash back would not ever deal with this kind of company again went straight to the manufacturer the manufacturer apologized said it wasn't even the the part we had ordered would not recommend this place to any to anybody with that kind of poor customer service More
Awesome buying Experience I have bought a quite a few vehicles in my life and purchasing my Ram truck from Dennis Dillon was the best experience I have ever had. They are tot I have bought a quite a few vehicles in my life and purchasing my Ram truck from Dennis Dillon was the best experience I have ever had. They are totally straight shooters unlike most dealerships. They sell their vehicle for a great price and make it a painless process. All the way from the salesman through finance it was so easy. Next time I come down from Alaska to buy a truck I will gladly go back to Dennis Dillon. More
Lack of communication No response to any email after 8 days even after being told to contact a particular employee. Does not give me any confidence in buying out of state No response to any email after 8 days even after being told to contact a particular employee. Does not give me any confidence in buying out of state More
Lost my deposit Everything sounded good, until I made my $1,000.00 deposit. Gave the dealer one month to have my 2018 RAM ready for pick up since i had to make arrang Everything sounded good, until I made my $1,000.00 deposit. Gave the dealer one month to have my 2018 RAM ready for pick up since i had to make arrangements to travel to Idaho from Lake Tahoe. Lack of communication after the deposit was made, hard to get them to respond to my inquires and after lies and misleading communications i lost trust in them ended up buying at local dealer. They did not returned my deposit. Save time and money, buy local. More
Worth a 1000 mile drive Drove 500 miles from Rock Springs Wy because local dealer not treating me fairly. Best car buying experience I have ever had. Gave me good value for Drove 500 miles from Rock Springs Wy because local dealer not treating me fairly. Best car buying experience I have ever had. Gave me good value for my trade, priced my deal fairly and didn't pressure me to buy a lot of extras that I didn't want. Would highly recommend this dealership and if I ever buy again I will be driving to Boise to do another deal. More
Awesome!!! I would recommend Dennis Dillon dodge to anyone. They are very friendly and they work with you to meet your needs. We will be returning there for o I would recommend Dennis Dillon dodge to anyone. They are very friendly and they work with you to meet your needs. We will be returning there for our next new vehicle!!! My team of guys were the best!!! More
Awesome experience Billy, answered all my questions, I decided on A truck, 1 week later I flew to Boise, landed at 1 pm got to the dealership around 145 pm and by 4 pm I Billy, answered all my questions, I decided on A truck, 1 week later I flew to Boise, landed at 1 pm got to the dealership around 145 pm and by 4 pm I was on the road home, it was a great experience! More
Bought a JL Rubicon and purchasing a new Ram 2500 We purchased a new JL Rubicon last year. We had an excellent experience with PJ. He was very knowledgeable and did not pressure us into anything. We t We purchased a new JL Rubicon last year. We had an excellent experience with PJ. He was very knowledgeable and did not pressure us into anything. We told him what we were looking for and he made it happen. We enjoyed our experience so much I came back and are in the process of purchasing a new Ram 2500! PJ has been extremely helpful with this one as well! As long as he works here we will be using him for any future purchases! Thanks for the excellent customer service you provide! More
New Ram truck Buying a new Ram truck from Dennis Dillon was a good experience and price thanks to Kenny & Jade , thanks for all your help ordering our new truck, t Buying a new Ram truck from Dennis Dillon was a good experience and price thanks to Kenny & Jade , thanks for all your help ordering our new truck, thanks again. More