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Dempsey Dodge Chrysler Jeep Ram of Plano
Plano, IL
92 Reviews
Welcome to the Dempsey Jeep Chrysler Dodge RAM website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep, Ram or Wagoneer car, truck, or SUV you will find it here. We have helped many customers in or near Plano, Yorkville, Oswego, Sugar Grove and Aurora find the Chrysler, Dodge, Jeep, Ram or Wagoneer of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 92 reviews
May 23, 2024
Went in looking for a 2020 Jeep Grand Cherokee, but I could not make the monthly payment work. They were able to meet my monthly payment needs with a 2021 Jeep Cherokee. Thanks guys! could not make the monthly payment work. They were able to meet my monthly payment needs with a 2021 Jeep Cherokee. Thanks guys! More
by Jeeper
April 23, 2024
Bought my husband a used corvette from Dempsey. They didn’t have the one we wanted, but found us one! It was great to just go to one place . Really didn’t want to go store to store. Everyone was so They didn’t have the one we wanted, but found us one! It was great to just go to one place . Really didn’t want to go store to store. Everyone was so nice! They made it easy. The owner even came out to meet us! More
by JupGus
February 21, 2024
I found a used SUV that I was interested in online. I drove 7 hours from my home in northern Michigan & I am very happy with my purchase. I feel that the vehicle was represented very accurately and the I drove 7 hours from my home in northern Michigan & I am very happy with my purchase. I feel that the vehicle was represented very accurately and the price was very fair. The sales rep, Jim, was also very helpful. He even took the time to shoot me some additional pictures of the interior per my request. The rest of the staff involved with the purchasing process was very friendly as well. I happened to chat with the owner as the paperwork was getting finalized, and he seemed like a quite pleasant individual too. I would definitely consider buying from this dealership again. More
by Eric
Employees Worked With
Jim
January 13, 2024
Out of all the Ram dealerships I have dealt with in the search of a new 23 TRX. This dealership did the very best that they could do to try to find a vehicle for me. They were honest and guaranteed me. I w search of a new 23 TRX. This dealership did the very best that they could do to try to find a vehicle for me. They were honest and guaranteed me. I would only pay sticker price sad part about it is they could not locate. For me, but I do believe they made every attempt to make a new customer happy More
by Seanreb
Employees Worked With
August 27, 2022
Sold the vehicle I wanted and agreed on monthly payment that eorked. That's fine it happens but... They then told me about another vehicle coming in and set up an appointment with me. I asked if that ve that eorked. That's fine it happens but... They then told me about another vehicle coming in and set up an appointment with me. I asked if that vehicle would match my payment terms...no response. Appointment happened and payment was $60.00 more a month. Pointed out my ask if this would me a waste of time for me. Finance manager said he was off work the rest of the day after sent. Appointment was at 2pm so I noted he had all morning to respond instead of waiting for me to get there and wast 2 hours of my time there plus the 1.5 hour round trip to travel there. He didn't know what to say so I left. More
by Ctazelaar
Employees Worked With
Joshua Bickle, Amanda Quinn
June 19, 2021
Great experience. Market post COVID-19 in mid-2021 is a sellers market, not a buyers! Found these guys via a Internet search for recommended dealers in Illinois. Drove 75 miles or so since they had good sellers market, not a buyers! Found these guys via a Internet search for recommended dealers in Illinois. Drove 75 miles or so since they had good reviews and actually had a vehicle pretty close to what my wife wanted. Worked out 99% of the deal on the phone which made it worth the trip on an early Saturday morning. A quick back and forth once they checked out my trade and we were set. Team was great starting with Internet sales contact Michelle, then Sales Consultant John W, Sales Manager Kory B and Finance Manager, Leo P. Tom Dempsy the owner stepping in to get things done which was great, hands-on ownership! You can't ask for much more. Recommended for those near buy and even far....there was a actually a couple there from Omaha, NE - wow ! I thought i drover far....now just waiting for my wife to see it in the driveway. More
by 4THDURANGO
Employees Worked With
Tom D (Owner), Leo P (Finance), Kory B (Sales Manager), John W(Sales), Michelle (Sales), Amanda Quinn
August 28, 2020
If I could give a lower rating I would. I took my 2005 Dodge Ram in to Dempsey's shop on 8/19/2020 to have an A/C issue diagnosed. I left the truck there and several hours later, I received a phone call Dodge Ram in to Dempsey's shop on 8/19/2020 to have an A/C issue diagnosed. I left the truck there and several hours later, I received a phone call from one of the service personnel stating that they had accidentally backed my truck into a post and dented the bumper. They said that they would replace the bumper as soon as they located a part (it was the original bumper that was in great shape and had never been damaged prior to the incident). I picked up the truck and proceeded to fix the A/C issue, which they had diagnosed as a faulty compressor, myself. I discovered that what they said was a bad compressor was actually a bad A/C clutch servo and a poor connector (had to pay $100.00 for the poor diagnosis). I put on the new compressor (had bought it on the diagnosis of their mechanic), fixed the connector and had the A/C back up and running for over $800.00 less than what they were going to charge me. The next week I was told the bumper was in but when I went to have it put on, found out it was an aftermarket bumper (approximately $150.00 vs over $800.00 for an OEM bumper). I said that the bumper should be of the same quality as the one they damaged, but they said their insurance wouldn't cover that. Seems to me that if they did the damage, they should make it right. I was finally able to speak with the owner, and he proceeded to tell me that the aftermarket bumper was just fine (remember that when they try to convince you to buy OEM from their parts department). When I objected, he told me he wasn't willing to do anything more for me; then he proceeded to accuse me of treating him and his staff poorly (a blatant lie). I wouldn't trust them to handle a kiddie car at this point... BEWARE!! More
by avinstructor
Employees Worked With
Tom Dempsey
April 14, 2020
I got package, it said covid-19 stimulus assistance, time-sensitive. Why would a dealer send crap like that to people to sell their them cars. People think it's a government document but it's a sweepsta time-sensitive. Why would a dealer send crap like that to people to sell their them cars. People think it's a government document but it's a sweepstakes. I did go their for a xxxxty Chrysler or dodge. I'm pissed I would get crap like this in the mail. More
by Csrsantos69
Employees Worked With
None, waste of my time
April 11, 2020
Received a Manila envelope with “Covid-19 Stimulus Package“ stamped on the front, and the rest of the writing looked very official. This should be considered fraud and is definitely preying on fear. I Package“ stamped on the front, and the rest of the writing looked very official. This should be considered fraud and is definitely preying on fear. I can’t think of a single way this could have positively impacted business. More
by theewizoh
Employees Worked With
Tom
