Deluca Toyota
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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From the guys at the driveway to the cashier every one was very friendly and helpful. Jesus, as always goes above and beyond, making sure that all my concerns are addressed. was very friendly and helpful. Jesus, as always goes above and beyond, making sure that all my concerns are addressed. More
Again, Misinformation from service advisor He said less than 2 hours. It was 4 1/2 hrs. He said the parts for phone charger were not there. They were. He said after my last visit on September 30, ( less than 2 hours. It was 4 1/2 hrs. He said the parts for phone charger were not there. They were. He said after my last visit on September 30, (which turned out to be almost 6 hours) that the recall issue I came in for, was done. When I came back for the phone charger issue, he said the recall issue WASNT done the last time but it would get done this visit. And after waiting 4 1/2 hours, it still doesn’t charge my phone- an Apple IPhone 18. More
12:30 appointment. Took 3 hours for an oil change and filter. Got to leave after 3:30PM. Nothing to do but wonder what happened to the car. Took 3 hours for an oil change and filter. Got to leave after 3:30PM. Nothing to do but wonder what happened to the car. More
not happy with time it took service my vehicle. taking three hours to get an oil change and tire rotation taking three hours to get an oil change and tire rotation More
I went in for an oil change and fluid top off and was ask if I would like a complimentary car wash. I agreed to it. I declined the cabin air filter change.When I received my car back, it was not washed and t if I would like a complimentary car wash. I agreed to it. I declined the cabin air filter change.When I received my car back, it was not washed and the cover to my cabin air filter was laying on the passenger seat. I had to get one of the advisors to put the cover back on and was told to flag down ‘one of the guys in a white shirt‘ to ask them to take my car through the wash. After a couple of minutes I left because I was not willing to wait for one of them. If they don’t want to do the complimentary service, then it should not be offered in the first place More
Excellent Professional. and courteous service. Christina Flaherty was outstanding. She answered our questions without us asking them. and courteous service. Christina Flaherty was outstanding. She answered our questions without us asking them. More
Adrian was a pleasure to work with! He was very attentive and got back to a straight away. We were purchasing a car a couple hours away and he kept us in the loop the whole time everyth He was very attentive and got back to a straight away. We were purchasing a car a couple hours away and he kept us in the loop the whole time everything was done when we arrived. Everything went super fast and smooth! Definitely recommend! More
Had me drop my car off for a recall only for them to call me 30 min later to say come pick it up because the parts are on backorder. Now it's a recall you know what you need why have me waste my time to come me 30 min later to say come pick it up because the parts are on backorder. Now it's a recall you know what you need why have me waste my time to come in first. Was told 7-10 days. Called back after 2 weeks was told we don't know when it's coming. When ask8ng for the part name for myself refused to give it to me. More