Deluca Toyota

The sales staff has always been easy to work with and we have always been pleased with purchase. The service writers and service technicians are professional, and we have always been satisfied with them. have always been pleased with purchase. The service writers and service technicians are professional, and we have always been satisfied with them. More

They were great service got done in less than an hour I was very pleased was very pleased More

The salesmen we worked with were very considerate and knowledgeable of their cars.Both Tim and Kevin we felt went out of their way to put us at ease and made our overall experience very pleasant. knowledgeable of their cars.Both Tim and Kevin we felt went out of their way to put us at ease and made our overall experience very pleasant. More

I have never been to dealership that works so hard too make you the deal you need to make the purchase of your new car. The entire staff is totally awesome. make you the deal you need to make the purchase of your new car. The entire staff is totally awesome. More

The service was great love working with Byron, service department. He is very professional. The girls at the cashier and rental department are very nice as well. I also have worked in the past with Mike, department. He is very professional. The girls at the cashier and rental department are very nice as well. I also have worked in the past with Mike, always very helpful. He knows I like RAV4 and he has taken care of me for the past five years.Thank you so much. More

Fair price compared to other dealers and great service provided. Will return for all my future services. provided. Will return for all my future services. More

I brought my 2024 RAV4 Limited in for its six month service. During my check-in with Cirri I mentioned that I had an oil drip that I would like checked. Less than an hour later I was called by a differ service. During my check-in with Cirri I mentioned that I had an oil drip that I would like checked. Less than an hour later I was called by a different service writer to check out. During his explanation of my service I asked about the oil leak and he said there wasn't one. This morning I checked in my garage and there was a drip or two of lubricant on the floor. This means that I will have to make an additional trip in for service! More

I am a recent widow and my husband always took care of our cars. I was very nervous about driving as we are newcomers to Ocala and I do not know my way around Upon arrival I was almost in tears when our cars. I was very nervous about driving as we are newcomers to Ocala and I do not know my way around Upon arrival I was almost in tears when a young woman named Cirri Pierce came to meet me. She recognized my dismay and was so very kind. She ushered me into the lounge and provided me with a tissue and reassurance that the car would be taken care of and that she was there to help in anyway possible. She was a Godsend ! Mary Sullivan More

I came in on a recall, Auto Butler service and maintenance, which was just a tire rotation and check up. I asked the service employee to have a cabin air filter installed and that was it. I get a maintenance, which was just a tire rotation and check up. I asked the service employee to have a cabin air filter installed and that was it. I get a text telling me I need new tires for over $1100 and about a $1000 more in other maintenance jobs due to my mileage which I refused. I will get other quotes and suggestions before I do anything like that More

Long wait! The dealership was full of people waiting. They all seemed to have waited for hours already. I expected the first time I came to the dealership after The dealership was full of people waiting. They all seemed to have waited for hours already. I expected the first time I came to the dealership after I bought the new car there that I would have good service. I arrived 9:30 for a routine first 5000 mile check up and I said there was a little sound from the right side of my new car. Wonder if they could have a look at it? It was 11;30 when they called me that the care is done. Christine was very nice and polite. When I finally picked up the ticket and went outside to get the car, all the gentlemen with while shirts on were running around. I stood for a while, Christine finally came to get the car for me. I appreciated that. I believe new car customers may be should have a little better service. Sitting in the waiting lounge, I visited with other customers who bought a used car in another dealership and was having the same service like everybody else. Interesting dealership philosophy! I will recommend all my friends who have an old Toyota come to Deluca for service! More