Deluca Toyota

Justin was very pleasant & knowledgeable & not pushy. He asked pertinent questions & arrived at the right solution in a very timely manner. I am very pleased with my experience at the dealership. pushy. He asked pertinent questions & arrived at the right solution in a very timely manner. I am very pleased with my experience at the dealership. Everybody wore a smile & offered assistance. More

the sales force was very helpful and accommodating and they have a terrific product to back them up. they helped me to divest myself of my previous lease and did not use excessive presure to close the de they have a terrific product to back them up. they helped me to divest myself of my previous lease and did not use excessive presure to close the deal. More

We were referred by a friend and OMG what a wonderful expierance! We were treated excellent & definitely will buy " ALL " our cars from these people at Deluca...Thank You Gentelman ! expierance! We were treated excellent & definitely will buy " ALL " our cars from these people at Deluca...Thank You Gentelman ! More

Just wanted to say what an awesome experience I had with Deluca Repair associate Patricio Lara. We had a tail light problem on a stop in Ocala en-route to Disney. Patrico was understanding and compassionate Deluca Repair associate Patricio Lara. We had a tail light problem on a stop in Ocala en-route to Disney. Patrico was understanding and compassionate that we didn't want to spend our precious vacation time with our car problems and was extremely professional and expeditious in handling the repair to our Sienna. We are a fan of TOYOTA's owing a Rav4, Sienna and 10 year + Echo that we just can't bear to part with. Not only are cars reliable - but service is awesome too! THANKS Deluca Toyota and Patricio! More

We researched mid-sized trucks and decided to try out the Nissan Frontier, Chevy Silverado, whatever Honda is calling their truck, and the Tacoma PreRunner. We found that DeLuca Toyota had a nice selection Nissan Frontier, Chevy Silverado, whatever Honda is calling their truck, and the Tacoma PreRunner. We found that DeLuca Toyota had a nice selection of trucks that met our needs, and saved it for last (mostly because the Nissan dealership was first as we came up 200...) By the time we got there, I was already tired of salespeople and trucks in general. Then we found three trucks that were all exactly what I wanted, and met Paulie O'Day, our salesperson. What a great day it turned out to be.... he took us out for a drive on his favorite *special* roads, knowing that I'd be impressed with the stability and handling of the truck. He and his trainee, Rhonda (and I understand it was her first day) did a great job of anticipating my questions, and we spent a lot of time laughing as we headed out. By the time we got back to the dealership, we knew Toyota was going to be our choice. Paulie quickly got us started and after a bit of discussion with Chris (sorry, Chris, I forgot your last name) we arrived at a figure that made me smile. From there, Paulie got us set up, gave me a front to back course in everything I needed to know about my new truck, and sent me off happy and confident. And this is the first time I've ever hugged a salesperson. More

I have never seen a dealership work as hard as this one to get me into a car that I really wanted. I have never thought to buy a new car for various reasons but to get out from under my suv and get into a to get me into a car that I really wanted. I have never thought to buy a new car for various reasons but to get out from under my suv and get into a car and not have to worry about trade-in value for the future, was by far the best benefit I could have been given. Wendy Barker did way more work on getting me into my car than any sales person should ever have to endure. I researched the vehicle I wanted and she was dealing with a customer who knew what she wanted for a car and what she wanted in that car for future trade-in/dependability. Wendy, Sam and Enoch went above and beyond to give me that car. To them I am forever grateful. Not only will I recommend Deluca Toyota to everyone, but most important I will make sure they go see Wendy. I have bought many cars in the last few years and I have never been happy with the sales pitch type attitude and that is what usually deters me in future purchases. However, not only did I not get that from Wendy but she was very very very knowledgeable in all vehicles and finding the right vehicle. She knew what I had to work with from the beginning and when I came in she was very honest about everything. Because of this in the future I will come to Wendy at Deluca for any future purchases!!!!!!! A+++++ on her and the team's part. Thank you so much for the great sales team that I have had the pleasure to work with! More

Can't stress enough about Mr. Lara's professionalism and customer-focused approach to his job. Though I arrived shortly before closing, he went forward with servicing my car, realizing I faced a hardship if customer-focused approach to his job. Though I arrived shortly before closing, he went forward with servicing my car, realizing I faced a hardship if the job couldn't't be done right away. Mr. Lara said as long as the dealership was open for business that he wasn't going to turn away a customer. I felt other service managers might not go that extra mile. Mr. Lara said he was here to work for the client, and how was good to his word. Many thanks to him for a very positive customer experience. More

We thoroughly enjoyed our experience with DeLuca Toyota. We found Mark Dorey to be very gracious and friendly. Our salesperson, Eric Budhi, was wonderful. He was very attentive to our needs and made every We found Mark Dorey to be very gracious and friendly. Our salesperson, Eric Budhi, was wonderful. He was very attentive to our needs and made every effort to locate the exact car we wanted at a price we could afford. We have found a new Toyota home, and we have already recommended this dealership to our friends. More

Came in just looking and exploring my options. Cori came to assist me with the right style of vehicle. I didnt buy, but will see him if i do. to assist me with the right style of vehicle. I didnt buy, but will see him if i do. More

I can truly say that purchasing my new 2012 Rav 4 from DeLuca Toyota was the best car buying experience I have ever had.I would rate my experience here as better than excellent.I owe this to my salesman, DeLuca Toyota was the best car buying experience I have ever had.I would rate my experience here as better than excellent.I owe this to my salesman, Raphael Carlisi. I was not even going to buy a new car. My mind was not made up. But I had been to other dealers and if I were going to buy a car, it would be a Rav 4.Since I had never been to this dealer, when I first went into the showroom, I spoke with the receptionist a bit first. She suggested that I talk to Raphael Carlisi. And I am glad that she did. Mr. Carlisi was respectful, personable, patient and efficient. When I told him what I was looking for,suprisingly, he found the perfect Rav 4 with just what I wanted as far as equipment and color. That sold me. Then, getting down to the nuts and bolts of the price, I really liked the manner in which he and the other gentlemen on the team handled the negotiation on the price. I felt that I purchased my new car at a fair price. I definitely recommend DeLuca Toyota and calling Raphael Carlise to work with you on purchasing your Toyota. More