Deluca Toyota
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I would just like to thank everyone at Deluca Toyota that helped me with my new purchase. My first experience was not so great, but they totally made up for what happened. The dealership showed great example helped me with my new purchase. My first experience was not so great, but they totally made up for what happened. The dealership showed great examples of what true customer service is. My family has been buying from Deluca for many years, and with the way I was treated, this tradition will continue. I would like to personall thank Mr. Deluca, Jackson Quisenberry, and Jim Bronson. More
Ever since 2008 when we began patronizing with this dealer, our experience dealing with DeLuca Toyota has been superior. Every staff member with whom we have spoken listens to our concerns before they dealer, our experience dealing with DeLuca Toyota has been superior. Every staff member with whom we have spoken listens to our concerns before they respond and everything is explained in detail. Someone usually greets us within 60 second every time we arrive, and at least one staff member is even standing and approaching your vehicle after entering their driveway before you can park in their visitor area. We have all confidence in DeLuca Toyota and recommend them to all. More
DeLuca Toyota goes the extra mile it is customer satisfaction at it's best from the service personnel to the sales room floor their staff is the best. Extra credit goes to both Kyle and Paulie for b satisfaction at it's best from the service personnel to the sales room floor their staff is the best. Extra credit goes to both Kyle and Paulie for being so patient! More
Wendy was a very knowledgeable and friendly. She went out of her way to make sure we received everything that we wanted. Everyone is very friendly and Deluca Toyota has good service. We would come back out of her way to make sure we received everything that we wanted. Everyone is very friendly and Deluca Toyota has good service. We would come back again. More
Jackson Quisenberry sales representative and Enoch Mikell Finances representative treated us in an outstanding way on the purchase of our new Toyota truck they both made it a pleasure to buy a new vehicle fo Finances representative treated us in an outstanding way on the purchase of our new Toyota truck they both made it a pleasure to buy a new vehicle for my wife and I. Thanks guys and God Bless, Donald & Patricia Onley More
Dealership lied to me about price. Did not point out the "No Cooling off Policy". Wouldn't let me leave the dealership until they had me sign my life away and take possession of the car. 2nd time I used thi "No Cooling off Policy". Wouldn't let me leave the dealership until they had me sign my life away and take possession of the car. 2nd time I used this dealership, very unhappy both times. More
We were looking for a good used Toyota or Honda. Neil treated us in a very friendly and competent manner. Though we waited several hours, he patiently worked with us to satisfy our needs, and the time p treated us in a very friendly and competent manner. Though we waited several hours, he patiently worked with us to satisfy our needs, and the time passed quickly. He and his manager worked with us to get a price that we could agree on. This dealership is quite reliable and seems to have a high regard for their customers' satisfaction. More
This was our first experience with DeLuca Toyota. We were not sure what to expect, but it turned out to be a favourable and stressless experience. Jason was able to handle the transaction from start to were not sure what to expect, but it turned out to be a favourable and stressless experience. Jason was able to handle the transaction from start to finish with minimum consultation with other personnel. He was very thorough in explaining all the features of the Prius 3, which we purchased. We actually enjoyed the experience and felt that we were treated very professionally compared to the previous dealer we had visited. More
We have been doing business with Deluca Toyota for many years - buying new and used vehicles, mostly new. We are very pleased with their sales department and service department. Every employee handles t years - buying new and used vehicles, mostly new. We are very pleased with their sales department and service department. Every employee handles themselves like professionals and works with us to provide us with excellent service. I bought a 2011 Camry last year - traded my 2004 Camry in (which I loved). The 2011 was NOT the car that the 2004 was. The body style caused difficulty in seeing through the mirrors and while backing. Alot of road noise. In this case, I decided to trade my 2011 in. While having the 20,000 mile service done, I decided to check out the RAV4 and Highlander. Rhonda Dixon came to assist me. Rhonda is fairly new at Deluca. I told her that I was just looking and maybe thinking about trading my 2011 Camry. She asked what I was interested in and showed me several models of the RAV4 and did a test drive. She then suggested that I look and test drive a Highlander. Rhonda went out of her way to find a car that I would like. Three days later, my husband and I went back to see Rhonda Dixon. Since my husband did not test drive any of the cars, Rhonda again went out of her way to select a car that would be to our satisfaction. We finally agreed on the 2012 Highlander. Then came the price, trade in value, etc. Rhonda worked with Chris (do not know his last name, but was her supervisor). Chris worked with us and his supervisor and came up with a very good price. We appreciate all their work to get us into a car that we will enjoy for many years. I would also like to recognize Patricio "Paco" Lara in service department. Paco is friendly, courteous and a hard worker. Our "hats" go off to Deluca Toyota for a job well done. More
My wife and I came from the villages up to this dealership and the whole experience was great! Overall, all the employees that helped us seem to truly want to help us get into a car and gave us a g dealership and the whole experience was great! Overall, all the employees that helped us seem to truly want to help us get into a car and gave us a great deal. Our sales employee [adam phelps] was amazing and constantly kept in contact with us and never left us out of the loop. A sincere truly great employee and we were amazed at his work dedication. He even delivered our vehicle to us after work hours with his wife. It was a great experience and we love our new car [prius!], next go round i know where im going to and where the great service is! Thank you Deluca Toyota! More