Deluca Toyota

I did not have an app. and they took me right away. It took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. More

Oil leak was repaired under warranty. The work was quite involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the Deluca service department to anyone requiring service on their Toyota automobile. More

Jose Alonso is the best. Let us talk and was not in a rush to sell. Kind and had respect for my wife and myself. I will be buying two new cars in 2014. Also Nathan in service department has what it rush to sell. Kind and had respect for my wife and myself. I will be buying two new cars in 2014. Also Nathan in service department has what it takes to keep you Happy. God Bless Us All ! More

Went back to Deluca Toyota to trade in my 14 yr old Ford. Needed a "safe" vehicle to take on the road to go to series of Dr appointments in Gainesville for cancer treatment. Salesman called me back and sa Needed a "safe" vehicle to take on the road to go to series of Dr appointments in Gainesville for cancer treatment. Salesman called me back and said he had a vehicle that would suit. 2005 Rav4 with lower mileage seemed to be a good deal. Brought the vehicle home and my mechanic gave me a list of problems: bad brakes, bad battery, deteriorated serpentine belt... My loan company refused to release the funds unless these problems were fixed. Had to fight with the dealership to get repairs since I negotiated price down and had to buy the vehicle "as is". I'm an idiot because I thought the dealership had to have done at least an initial inspection and that they would NEVER have sold me a vehicle they claimed was "safe" but had bad brakes etc. After negotiating again, the repairs were done. One week later, my check engine light and two other trouble lights came on. Went back to the dealership and they did a quick check. Told me it would cost another $200 just to do a "smoke test" to find the problem that was in the emissions system. Now, I am scared to take the car on the road because it seems that Deluca did not sell me a "safe" vehicle. Because of cancer treatments my income is sadly depleted and I don't have the money or the time to try and find out what kind of mess I purchased. I now worry that I will break down on the highway. This was my second experience with Deluca Toyota, the first went well. Because I now believe I was taken advantage of I will never do business with this company again. More

purchased used RAV4. salesman was GREAT & arranged to have it detailed @your dealership following purchase. unfortunately, damage was done to panel around radio during detail process. Otto arranged to have it detailed @your dealership following purchase. unfortunately, damage was done to panel around radio during detail process. Otto arranged for your folks to repair which was done beautifully! Could have been a bad experience but your staff has won my loyalty. Thanks! More

Jerry was one of my salesman and is very informative, courteous and by far very customer service oriented. He went over and above to make sure that I was satisfied with my purchase. I have bought from courteous and by far very customer service oriented. He went over and above to make sure that I was satisfied with my purchase. I have bought from many dealers and never had the customer service that Jerry provided. More

Deluca and staff met my expectations and provided a fast and efficient sales process for the Tacoma that I purchased. I used the USAA car buying service to research Internet sales for five dealerships in t and efficient sales process for the Tacoma that I purchased. I used the USAA car buying service to research Internet sales for five dealerships in the nearby area. Ms. Simpson worked with me and my travel schedule to get the vehicle I wanted. This dealership went out of it's way to bring in a specific vehicle for me, with no money on deposit to hold it, and then call me while I was on the road on a weekend to let me know that it was in. They then beat the lowest quoted price for the vehicle and even found an error in the licensing fees quoted on the low bid that saved me an extra $150.00on the total out the door price. Negotiation of the final price and delivery was handled by Kelli. She kept me fully informed of the process and took control of insuring that what was promised was delivered. Upon acceptance of the vehicle, she went through its' features and operation and explained the maintenance and warranty parameters. Even after the sale she has has had several phone follow ups with me regarding the vehicles operation and my satisfaction with the truck. Having been a sales manager for 18 years with a major software company I can appreciate the relationship and experience that Ms. Simpson created during the buying process and would recommend this dealership. Do your research and they will work with you. More

I was very pleased with my service visit. Ariana spent alot of time with me answering questions which I had. This is my first hybrid car. The service department did all the listed 5,000 miles free service alot of time with me answering questions which I had. This is my first hybrid car. The service department did all the listed 5,000 miles free service. I would recommend this dealership to friends for purchasing and service. DeLuca is a great dealership. More