Deluca Toyota

My new car purchase day .. ..... I say purchase day, because it started in the morning when my husband just went into the dealership to find out some info on a Yaris and came ho ..... I say purchase day, because it started in the morning when my husband just went into the dealership to find out some info on a Yaris and came home with a PriusC for me to test drive to Orlando and back- with the dealership approval, of course. While I was testing this car out, the people at Toyota of Ocala were working as hard as they could to get us at a monthly payment we can afford .... and they DID IT!!!! WOO HOO!!! By the close of business, that same day, we owned a toyota again. The PriusC turned out to be the best car for me because of the amount of miles I travel a week. Thanks Toyota for all your help, Doreen Vaughn More

Impressed with DeLuca I went in to DeLuca Toyota to look at buying a new car. The salesman, Jerry Brigante, was non-pushy, knowledgeable, easy to get along with, and very I went in to DeLuca Toyota to look at buying a new car. The salesman, Jerry Brigante, was non-pushy, knowledgeable, easy to get along with, and very professional. Normally we don't purchase a vehicle the same day, but DeLuca Toyota made us such a good offer we couldn't refuse. I have taken the Toyota Venza (really like this car) back to be serviced, and they are so accomodating. It is a great place to do business. More

Exceptional Fantastic experience at DeLuca Toyota with sales & service and I love my PriusC. It was the most comfortable I have ever been purchasing a vehicle and Fantastic experience at DeLuca Toyota with sales & service and I love my PriusC. It was the most comfortable I have ever been purchasing a vehicle and I look forward to additional services after their new buildings are completed. They made me feel like family. Thank you! More

Dissatified customer I brought my 2013 Tacoma in for service. I asked the service writer to note that in the morning time when we back up the breaks have a squeal. The ser I brought my 2013 Tacoma in for service. I asked the service writer to note that in the morning time when we back up the breaks have a squeal. The service writer said that with the 10,000 mile service the breaks would be checked. While I was waiting I was out side and watched as the service was being performed, I witnessed that the tires were rotated but did not see the technician pull the hubs off to inspect the rear breaks. I went to the service writer and told her what I saw. She went to the service area and came back telling me that she would have it taken to the break area and have it looked at. when I was told that my vehicle was complete she said nothing was found, and that the squealing could be due to the rain we had been getting. I took the vehicle and when I got home I was looking at the paper work for service provided and noticed that they had also provided a reading for tire pressure. They even put down the pressure for the spare tire which I know that you have to lower the tire to actually add air or take the pressure reading. The tech never lowered the spare tire. So you tell me how am I to believe that the service that is suppose to be done is actually done. Joe Price. More

New Car Purchase No problem with the purchase, but at the end the salesman told me I would be getting a survey of the whole experience and that if I rated anything les No problem with the purchase, but at the end the salesman told me I would be getting a survey of the whole experience and that if I rated anything less than excellent it would be considered a failure and there would be no bonus. This is unprofessional and unethical. The customer should be able to give any rating he/she so chooses and not be "led" or "coerced" into giving a rating they did not want to give. This dealer is not the only one who does this. More

Solved problem without a repair I thought that I had a damaged spot on the driver's side leather seat. Gary looked at it and determined that it was a piece of foreign material stick I thought that I had a damaged spot on the driver's side leather seat. Gary looked at it and determined that it was a piece of foreign material sticking to the seat, and he removed it. Thank goodness the seat didn't require a repair. Gary was very friendly and proficient in solving the problem. More

Toyota makes the car but Deluca does not make the difference To long to explain. An overall bad experience, with a terrible perception from the beginning and a not so pleasant outcome. It is best to under promis To long to explain. An overall bad experience, with a terrible perception from the beginning and a not so pleasant outcome. It is best to under promise and over deliver! More

Bought a new car again I love my Prius C. I took my Scion in for an oil change and ended up trading it in for the prius c. I had no intentions of trading it in and I actua I love my Prius C. I took my Scion in for an oil change and ended up trading it in for the prius c. I had no intentions of trading it in and I actually brought someone with me so I wouldn't trade it in, ( I have a habit of trading my cars in at 2 years) but ended up trading it in anyway, but very happy with the decision. More

Service The service was great I've had no problems with my car since I purchased it. All the service has been at Deluca and my car runs great. The service was great I've had no problems with my car since I purchased it. All the service has been at Deluca and my car runs great. More

10000 Mile service I was early, they took the car immediately . Mr. Rowles introduced himself , made me feel at ease and showed me to the waiting room. In a relatively s I was early, they took the car immediately . Mr. Rowles introduced himself , made me feel at ease and showed me to the waiting room. In a relatively short time the service was complete. Mr. Rowles went over the inspection report and asked if I had any Questions. More