Deluca Toyota
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fast appointment and fast service! Called dealership after 7:00 AM, given a 10:15 appointment, got me back on the road fast on a busy day! Now my 2016 Toyota Prius II has 40,000 miles a Called dealership after 7:00 AM, given a 10:15 appointment, got me back on the road fast on a busy day! Now my 2016 Toyota Prius II has 40,000 miles and has averaged 66.1 MPG...... WOW More
15,000 mile service Took my Rav4 in for 15,000 mile service and was greeted by an extremely nice service man. He walked me to the service desk and introduced me to the s Took my Rav4 in for 15,000 mile service and was greeted by an extremely nice service man. He walked me to the service desk and introduced me to the service writer who was also very pleasant. He then took me to a man who ordered some touch-up paint for me and said when the paint comes in they will call and the collision department will touch up the spot on my hood that was hit by a stone thrown by a dump truck who was passing me on the road. He then took me to the lounge where I sat down and was greeted by a very nice lady, Patricia, who asked if there was anything she could do for me. I told her I would just sit and wait with my iPad for my car to be serviced. She asked me if I would like a tour of the dealership and I happily agreed. She was so kind and nice and pleasant!! Showed me all around, including the putting green upstairs that I had no idea was there. She explained all the awards and about the first Toyota ever built. Said she had worked for Toyota in Venezuela where she came from 3 years ago. When my car was done she walked me to it and saw me off. Greatest team of customer service people I have ever met. Since we recently moved about an hour from the dealership and closer to another one, I was contemplating changing service centers but after this visit, I wouldn't even dream of changing! More
Service Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store More
a great experience My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in th My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in the future and not drop us once the car is paid for. More
Always leave happy I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a p I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a possible slow leak in a tire. They didn't question it just immediately promised to check it out thoroughly, which they did because the visual inspection showed nothing whereas the tire dunk found a 2 inch piece of drill bit embedded in the tire. The tire got patched and and now I am riding right, still keeping an eye on it but feeling much better. More
Service Dept. is very good. Sales Dept not so much. Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had jus Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had just agreed to pay $1,000 over my budget). Too much drama. Probably try another dealer next time. More
Great services Joey is the best the wait was a bit much because I bought 4 new tires, The service was great...overall a pleasant experience! Deluca does make the di Joey is the best the wait was a bit much because I bought 4 new tires, The service was great...overall a pleasant experience! Deluca does make the difference! More
Mike's Review We have been Deluca fans for several years and purchased our new 2017 Highlander based on the hospitality and service we received on our 4Runner. We have been Deluca fans for several years and purchased our new 2017 Highlander based on the hospitality and service we received on our 4Runner. More
Helped my sister purchase a car. DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very sat DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very satisfied. More
Maintenance Appointment All the staff were courteous & helpful. They offered refreshment. The bathrooms were clean and well stocked. The waiting room attendant played games a All the staff were courteous & helpful. They offered refreshment. The bathrooms were clean and well stocked. The waiting room attendant played games and offered cold water. More