Deluca Toyota
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,201 reviews
Great service Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go for service. More
6 months service The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticip The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticipated, however, they kept us aware of what was transpiring. The checkout procedure was explained in detail. The Christmas decorations were beautiful and the personnel working at this facility where also friendly and offered assistance if required. The availability of refreshments and food was also a delight. More
Awesome dealership Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free co Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free coffee and donuts, what more can you ask for really? More
Great Service I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt a I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt and efficient service. More
GREAT SERVICE We had an appt for an oil change & they got us in & out in a timely fashion! They were very courteous & accomodating! Kudos to the service staff! Than We had an appt for an oil change & they got us in & out in a timely fashion! They were very courteous & accomodating! Kudos to the service staff! Thank you!!! More
Efficiency as Expected I just had my first complimentary service for my 17 HL and appreciated the professionalism and short time I spent at Deluca Toyota. It was arranged on I just had my first complimentary service for my 17 HL and appreciated the professionalism and short time I spent at Deluca Toyota. It was arranged online with Brie and finalized with her also. Andrew started the paperwork and made me feel confidant that I would not be diisappointed. This is my second vehicle being serviced by Deluca and I will continue with them throughouf the years. You receive what you expect. More
Appointment for an oil change I made an appointment rather than "wait" at a drop in establishment. After almost 2 hours, I asked why my oil change wasn't complete. Was told if no I made an appointment rather than "wait" at a drop in establishment. After almost 2 hours, I asked why my oil change wasn't complete. Was told if non-appointment customers came in before my appointment time, they would work on those and I would just have to wait. Why make an appointment? Comment from service rep: "Do you think we just have a space for you to pull in when your appointment time comes (I was a few minutes early, by the way)?" My response to you as a provider of service is, "More or less, YES!" I should not have to wait that long for an oil change with an appointment. Would have been quicker to go to the "drop in" place which is much closer to home. I drove 30 minutes to get to your place, passing several other places on the way. I will not make this mistake again. So much for being a "valued customer." (NOTE: I had to reschedule another appointment that I had made for 10:45, allowing an hour and a half for a scheduled oil change and 30 minutes to drive to the next appointment, thinking that should be more than sufficient. It wasn't. More
Got everything I wanted without the hours of waiting. Told the salesman what I wanted, how much I could pay and what time I had to be done. He completed everything beautifully. Wouldn't go anywhere else Told the salesman what I wanted, how much I could pay and what time I had to be done. He completed everything beautifully. Wouldn't go anywhere else for a new car.. More
Great experience Modern facility, good selection of vehicles, courteous and knowledgeable staff that does not pressure you to buy, competitive pricing. Christopher, Pa Modern facility, good selection of vehicles, courteous and knowledgeable staff that does not pressure you to buy, competitive pricing. Christopher, Pamela and Jovani were very helpful. We are definitely a Toyota family—2 Corollas, 1 Camry, 1 Tacoma, 2 Tundras, 2 Avalons, and now a Highlander. More
Outstanding we really enjoyed our purchase experience, I have been doing business with Deluca Toyota for several years and have always enjoyed coming there because the service department is so helpful and I have been doing business with Deluca Toyota for several years and have always enjoyed coming there because the service department is so helpful and dedicated to making you feel your vehicle is the mosy important and you as well. I just leased a 2018 Avalon from Victor Sayad and he is a true gentleman and a great person. More