Deluca Toyota

Rude, Lying, and deceptive Husband bought used car from Deluca Toyota. Car only had one key. It was written into contract that 2nd key would be provided. Waited to pick up car. Husband bought used car from Deluca Toyota. Car only had one key. It was written into contract that 2nd key would be provided. Waited to pick up car. Received call that 2nd key was ready. The key that was given was only to open door, not start the car. Husband sat for 2 1/2 hours. Patronizing, passive-aggressive accusations from "sales manager" that my husband didn't pay this or that fee, and didn't deserve another key. Like my husband did something wrong! Lied that new cars only come with one key. (Called Ford dealer, LIE, they come with two) and Ford stated they had a key for the car, but the Toyota dealer said they "had another plan". Worse customer service I have ever seen. Liars and cheats, don't believe the billboards! Sales manager my a_ _. More

Just An Oil Change Exceptional dealership. Great customer service, really nice facility (waiting area/lobby, wonderful people. They take the time with you to go over eve Exceptional dealership. Great customer service, really nice facility (waiting area/lobby, wonderful people. They take the time with you to go over every detail if you need without any rush in anything. Great mechanics/technicians as well, job done right the first time. I’m forever a customer. More

Experience This is our forth Toyota, third from this dealer. I was pleased with the experience. We have had them serviced strictly by this dealer and all are r This is our forth Toyota, third from this dealer. I was pleased with the experience. We have had them serviced strictly by this dealer and all are running like tops. More

Always the best......truly exceptional! We’ve been doing business with DeLuca since 1998 ....three new cars and all service/maintenance. This dealership and its employees are truly exceptio We’ve been doing business with DeLuca since 1998 ....three new cars and all service/maintenance. This dealership and its employees are truly exceptional. From Mike, our salesman, to Ron, our service rep, we have always received their best. We can count on DeLuca for fairness and integrity. More

Internet sales staff are great! I dealt with Mark and Jerry and both were very easy to work with. I initially went to the dealership to purchase a used vehicle, but ended up walking I dealt with Mark and Jerry and both were very easy to work with. I initially went to the dealership to purchase a used vehicle, but ended up walking away with a new lease. The deal on the leased vehicle was better and I felt that actually getting a new vehicle over a used one would probably pay dividends down the road. When you buy used sometimes you just don't know how the vehicle was taken care of before and you at least know when you buy new that it should come without any flaws and will fall under a warranty of some kind. Jerry and Dave educated me as to the pros of the leased vehicle and in the end, as stated, I did go with the leased car. I felt comfortable working with both of these men and that is not something that I can say for all purchases I have made in the past at other dealerships. More

Please with Service & Sales @ DeLuca Toyota I purchased a new 2018 Toyota 4 Runner SR5 Premium for DeLuca. I was quite happy with the sales experience and the service thereafter. I would highly I purchased a new 2018 Toyota 4 Runner SR5 Premium for DeLuca. I was quite happy with the sales experience and the service thereafter. I would highly recommend this dealership and the Toyota Product as well. More

Great Between Victor sales agent and Adam finance department were excellent in helping my family meet our needs and price range could not ask for anything b Between Victor sales agent and Adam finance department were excellent in helping my family meet our needs and price range could not ask for anything better with my experience with these two gentlemen. Amazing and thank you so much More

service was great with a minimum time spent at the dealershi I had a very good service rep. that explained everything that needed to be done to my vehicle to keep it in good running condition. She was clear and I had a very good service rep. that explained everything that needed to be done to my vehicle to keep it in good running condition. She was clear and answered any concerns that I had. I'm sure that she is a valued employee! More

Auto Butler and service I have never felt as comfortable at a dealership as I do at Deluca. Every employee in every department makes me feel like I'm the only customer there. I have never felt as comfortable at a dealership as I do at Deluca. Every employee in every department makes me feel like I'm the only customer there. Prompt attention and ready to answer any question I might have.(Even if it's a stupid one) This old lady needs to feel someone has her back when it comes to her car and Deluca, definitely, makes me feel that way. Hope to drive my Prius V until I croak but if I ever decide to buy another car, it will be from nobody else but Deluca! More

Excellent customer service and great car They take care of every detail at my service checks and even give me recommendations on fuel economy, care of my vehicle etc. Their staff is great to They take care of every detail at my service checks and even give me recommendations on fuel economy, care of my vehicle etc. Their staff is great too More