Deluca Toyota

The service people are always pleased and helpful. The problem was solved. The service rep. and a lady who I talked to on the phone problem was solved. The service rep. and a lady who I talked to on the phone More

Best Sales EVER I have now purchased my 5th vehicle from these two gentleman in the last 2.5 years!! Exceptional and consistent customer service every time! I recomme I have now purchased my 5th vehicle from these two gentleman in the last 2.5 years!! Exceptional and consistent customer service every time! I recommend calling Mark for any new or used sale. No pressure sales, provides fair trade value and he will get you into the vehicle that meets your needs. From the receptionist, sales, service, finance all the way to the car detailer you can expect the same pleasant attitude and professionalism. More

Auto Service Was very pleased to have fast service, friendly service and to see that all customers and most employees of DeLuca Toyota were wearing masks. Very ni Was very pleased to have fast service, friendly service and to see that all customers and most employees of DeLuca Toyota were wearing masks. Very nice of the service writer to keep us informed during our stay. More

Dead battery, car had to be towed DeLuca Toyota came through with flying colors when I called to say I had a dead battery. I contacted Roadside Assistance and a wrecker came quickly. DeLuca Toyota came through with flying colors when I called to say I had a dead battery. I contacted Roadside Assistance and a wrecker came quickly. The towing service was very careful with my car when loading it. I asked the Toyota Service Dept. to also complete the first service (oil change, etc.) at the same time. The next day I was called and set up a time for the courtesy van to transport me to the dealership. The driver was Morris and he was outstanding! Since it was during the corona virus stay at home order I didn't know what to expect. I must say that I had the most interesting conversation with this caring, intelligent man since the "stay at home" order started weeks ago. He is "gold" to the dealership and deserves a raise! The Service Dept., valet staff, Customer Service, and all others were very helpful and provided great customer service. More

Happy Very pleased with the service received. Didn't try to nickle and dime me, felt the advisor was 100% honest. Will bring all our vehicles here in t Very pleased with the service received. Didn't try to nickle and dime me, felt the advisor was 100% honest. Will bring all our vehicles here in the future. More

Quick, complete, and under these difficult pandemic times they had a great plan in place to ensure your access to social distancing. I enjoy service visits at DeLica. they had a great plan in place to ensure your access to social distancing. I enjoy service visits at DeLica. More

Service was fast and Great customer service was provided. I was offered a free car wash which I really needed so I'm so appreciative!! I was offered a free car wash which I really needed so I'm so appreciative!! More

Good for the most part, but The car is working well. I would say that some improvement on social distancing and customer service could be needed. The positioning of the chairs in The car is working well. I would say that some improvement on social distancing and customer service could be needed. The positioning of the chairs in the waiting room was good. Some of the salespersons and other employees might need some retraining. More

new car check up very pleasant & quick service. all employees very friendly & helpful. pleasant atmosphere to wait in. fun to look at showroom and cars on the lot. very pleasant & quick service. all employees very friendly & helpful. pleasant atmosphere to wait in. fun to look at showroom and cars on the lot. Thanks More

Had to edit. Went to Scion and meant for Tundra Limitef I had an unpleasant experience with Village Toyota in Homossassa. I continued my search and found Marc Blackmon at Deluca Toyota in Ocala. Limitef I had an unpleasant experience with Village Toyota in Homossassa. I continued my search and found Marc Blackmon at Deluca Toyota in Ocala. He gave me a great price over the phone and email. Fair might I add. I went to the dealership purchase ready. Because I am me and anxious, I was early. Marc Blackmon was unavailable so I had Stan Lee DeLucia (sorry Stan if I messed that up). We joked as he prepared my purchase. While I waited for the finance guy (Adam Phelps). I was constantly acknowledged to make sure I was being taken care of. I'm sorry I don't remember everybody's name. As I was signing (because it was a good deal and I wanted the vehicle today) an unfortunate accident happened. Again because I'm me, the great vehicle they offered made me want one more. I couldn't take that new vehicle home, so I drove many miles to get another. I could have waited and the great service of the Deluca sales and staff would have found another. I will probably take my new truck to Deluca (instead of Villiage which is closer) to be serviced, because I felt they truly cared. Deluca Toyota truly deserves my business, but I was impatient. Thank you for caring about me as a customer. I'm sorry I did not name everyone. More