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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
399 Reviews
Call Service Center (561) 867-6786

399 Reviews of Delray Buick GMC - Service Center

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November 21, 2024

Gregg was great as always and the GM as well. Second truck bought here, looking forward to do more business in the future. More

by LESTHER
Recommend Dealer
Yes
Employees Worked With
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Hathhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Delray Buick GMC responded

We're delighted to hear that Gregg and our team at Delray Buick GMC provided you with another great experience. Thank you for your continued trust in us, and we look forward to assisting with more purchases down the road!

November 19, 2024

Very courteous and professional. The time spent in the waiting area is very well a-appointed More

by RAYKISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Delray Buick GMC responded

Reviews like this make us smile. Thanks for choosing Delray Buick GMC, see you next time!

November 18, 2024

The service is great but having to wait two hours when an appointment was made is unnecessary. More

by maritzamk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Omstead
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Nov 20, 2024 -

Delray Buick GMC responded

We're glad to hear your service went well, but we do apologize for the wait. We're consistently working on improving wait times and your feedback is valuable as it helps us improve. We appreciate your patience!

November 18, 2024

They provided me with excellent service. They were friendly and welcoming. I would highly recommend them. More

by Peter613
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Delray Buick GMC responded

We're delighted to hear you had an excellent experience with us at Delray Buick GMC! Thank you for recommending our team. We look forward to serving you again in the future!

November 14, 2024

Had an 8 am appointment for oil change and tire rotation, I had a few other things I needed looked at. I was told it would be a 2 hour wait. I needed to be out of there by 10 to get to work. I was not able t More

by 123work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern
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Nov 15, 2024 -

Delray Buick GMC responded

I apologize for the inconvenience you experienced with your appointment. We strive to provide timely service, and it's clear we fell short in this instance. Your feedback is valuable, and we'll certainly look into ways to improve our efficiency moving forward. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out.

November 12, 2024

Worst GMC dealership ever delt with. Had over 20 GMC in my fleet. Brought Hummer in for service two weeks ago. The service writer said he would call me. No call. I had to go to the deale More

by cgoldtow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Castagna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph service manager never returned calls either
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Nov 18, 2024 -

Delray Buick GMC responded

We aim to provide prompt and clear communication, and we're sorry we didn't meet that standard in this case. According to our service technician, the individual you mentioned didn’t work directly with you, so it appears there may have been some misunderstanding. If you still need assistance, please don't hesitate to contact us directly.

November 10, 2024

Very pleased with the attentiveness and care to get this deal worked out for me. Thank you 😊 More

by Mario Baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Delray Buick GMC responded

Reviews like this make us smile, Mario. Thanks for choosing Delray Buick GMC, we're here if you need anything else!

November 08, 2024

Trevor is excellent and the manager Ralph is the best, They both go the extra mile More

by GARYRS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Delray Buick GMC responded

We appreciate your kind words about our staff, Gary. Thanks for choosing Delray Buick GMC!

November 07, 2024

Look Frank is the best and our go to person. Nuff Said - 5 Star Plus! More

by MICHAEL.AUBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Hathhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Delray Buick GMC responded

Thanks for the great feedback, we'll pass it along to Frank! We appreciate you choosing Delray Buick GMC, let us know if there's anything else we can do for you!

November 06, 2024

Darius was amazing. I would recommend buying from Buick delray. Thanks again for your service More

by CHRISMAXEY008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Delray Buick GMC responded

We're delighted to hear you had an amazing experience at Delray Buick GMC with Darius! Thank you for recommending us and highlighting our team's service. Enjoy your new car!

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