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Dellenbach Motors
Fort Collins, CO
50 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 19, 2025
I had a wonderful experience working with Ben and Nick Myers. I am so happy that I found a vehicle. There was a little issue with my car at the beginning, but Nick had no problem into reaching out to the Myers. I am so happy that I found a vehicle. There was a little issue with my car at the beginning, but Nick had no problem into reaching out to the correct people and fixing them as soon as I asked. Nick definitely kept me in the loop every step of the way, if it was by text or call he was on top of it! We live out of state and Nick even drove the extra miles to bring my vehicle to me. We definitely will be purchasing our next vehicles here! I highly recommend Dellenbach Motors!! Let them know that I (Marissa Medina) sent you! More
by marissa.medina39
Employees Worked With
Nick Myers, ben
March 13, 2025
My 2008 Chevy Colorado with 45,000 miles will often not start so I took it to the dealer, Dellenbach Motors. They I insisted I needed a new battery, which I replaced. They also changed out the passenger ex start so I took it to the dealer, Dellenbach Motors. They I insisted I needed a new battery, which I replaced. They also changed out the passenger exterior door handle for $300. AFTER I SPENT $450.00, they told me they couldn't fix the problem. They say it needs a new ignition lock cylender and Chevy no longer makes them for my Colorado. Now it is sitting in their lot, not starting, until I can get it to a mechanic who can actually fix it. I bought the truck new and fully expected it run at least 200,000 miles - NOT 45,000 miles! I am bummed. I did like the people I dealt with in the service department, they treated me very well. More
by topcoat123
Employees Worked With
Abel in the service department
September 25, 2024
I saw a truck that caught my eye while going passed the dealership. I went in and offered a price on the truck. They gave me a counter offer that was in my price range. So I bought it. dealership. I went in and offered a price on the truck. They gave me a counter offer that was in my price range. So I bought it. More
by Joker1331
Employees Worked With
Steve and Chuck
May 21, 2024
They were a pleasure to work with! Friendly and took the time to help and accommodate you as a customer. This is my third vehicle I’ve purchased from them! Friendly and took the time to help and accommodate you as a customer. This is my third vehicle I’ve purchased from them! More
by tbjhaas
Employees Worked With
Jordan Dellenbach, Canon Lind, Wendy Lempe
January 30, 2024
Have purchased my last two new cars here and have been having them serviced here. Customer service has gone way down hill. Oil change and tire rotation. They did not contact me via text to tell my my ve having them serviced here. Customer service has gone way down hill. Oil change and tire rotation. They did not contact me via text to tell my my vehicle was ready, I had to contact them to ask and they advised via text 'YES IT IS DONE". They "forgot" to wash my car moved my seat all the way back and had my radio on full blast as well as the air conditioning. Why would they need to do that to just move my car out of the shop???? Asked about the car wash and the service writer just said "Oh, didn't they wash it?" We used to be very impressed with their customer service, guess that is gone now. More
by barbara.leschak
Employees Worked With
John Manago
October 28, 2023
Coming to have my battery changed for my 2017 Chevy Traverse. I already called their parts department the day before and was confirmed that they have the battery that fits my car in stock (I gave my VI Traverse. I already called their parts department the day before and was confirmed that they have the battery that fits my car in stock (I gave my VIN number) for $170. They said that installation was free. I came today to have it done, but they want to sell me a very expensive AGM battery for $540....I said I already called their parts department, but the service Advisor Johnny came to me that I need to have an expensive AGM battery on my car or there will be problem with the car. I told him that I already checked and GM website, put my VIN # told me that the battery for my car is only $169.95 installed....but he insisted that I should only use the $540 AGM battery. I decided to not buy from there....but I was still charged $106.27 for performing battery test...and I asked what this is...and Advisor Johnny told me that it is to pay for the 1 hour labor to take the battery out of the compartment....which I did not see as when he showed me, the battery is still sitting inside the car. I ended up going to Advance Auto Part, got the battery that fits my car, and they installed it for free in less than 10 min (which Dellenback charged my 1 hour labor just to take it out but never happened) at less than half the price quoted by Dellenback....so disappointed with Dellenbach Service Dept...Paying $106 for labor to take the battery out of their own Chevrolet car (which other shop can do in minutes), and told me info which I already know (that my battery needs replaced) and was forced to buy the expensive battery even after I already checked everywhere with my VIN number of the items I need and confirmed by their parts department. Very disappointed with Dellenback Service Dept.... More
by heryanto_ch
Employees Worked With
Johnny
August 06, 2023
Matt in the used car department was amazing and helped me find the car I was looking for at a great price. I traveled from South Denver to Ft Collins for this deal and I'm glad I did. See Matt at Dellenbac find the car I was looking for at a great price. I traveled from South Denver to Ft Collins for this deal and I'm glad I did. See Matt at Dellenbach for you next car. More
by artiejoe68
Employees Worked With
Matt Voegtle
