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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
386 Reviews
Call Service Center (317) 462-9982

386 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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March 13, 2023

We didn’t have a good experience at all. The only reason I gave 3 stars was because Gabe took care of us after what happened. If Gabe didn’t work there we would definitely go somewhere else. More

by cmwallace_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy S.: 1 star, Andrew Poppino
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Mar 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, I appreciate you sharing your experience with us here at Dellen Chrysler Dodge Jeep Ram. We are always looking for ways to improve. Feel free to call or email me to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

March 10, 2023

Very cordial setting up the maintenance appointment and fast service. Staff were very helpful. The only drawback was the length of time to get an appointment for an actual service technician--at least si More

by socr4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 12, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. It is great to see that our Service Team was able to provide you with a helpful and cordial experience while attending to your vehicle's check engine light. Don't hesitate to let us at Dellen Chrysler Dodge Jeep Ram know if there is anything else we can do for you.

March 09, 2023

Dellen is the Best Dealership there is around! Always great service and great people ! Thanks Dellen More

by grbasicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Service Team at Dellen Chrysler Dodge Jeep Ram. Thank you for your positive review and trusting us with all of your automotive needs. We are here if you need any further assistance.

March 09, 2023

was easy to schedule appointment, dropoff and pickup. was notified once ready for pickup and charges were explained More

by brocfpfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 11, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

It's great to know that we provided you with such a positive experience here at Dellen Chrysler Dodge Jeep Ram. Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

March 08, 2023

I was able to make an appointment online and was able to get in right away with quick service. More

by mcmahan6289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Our Service Team is thrilled to learn that you had a quick service experience with us here at Dellen Chrysler Dodge Jeep Ram. If you have any further need of our assistance, please feel free to reach out.

March 08, 2023

The service was quick and the staff was helpful and informative. I will definitely be back More

by merebrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

To deliver the best experience possible, we try to set high expectations for ourselves here at Dellen Chrysler Dodge Jeep Ram. We're so glad to receive your positive review. Please do not hesitate to reach out to our Service Team if you need further assistance.

March 06, 2023

On this visit all went as planned. Courtesy and efficient. Kept updated. Andrew and Gabriel were respectful and helpful. More

by ouida2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Poppino
Report | Print
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Dellen Chrysler Dodge Jeep Ram. Have a wonderful day.

March 06, 2023

I first called to get this recall fixed in July 22. It took until February 23 to get this resolved. More

by amcope57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who dropped the ball multiple times, Andrew Poppino
Report | Print
Mar 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, All of us appreciate your feedback. I would like the chance to speak with you to learn more about your experience with our Sales Team here at Dellen Chrysler Dodge Jeep Ram. When you have the opportunity, please contact me directly so we can discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

March 06, 2023

They got me in quickly and out within a couple hours. Very friendly and great service. More

by alexandriaheygood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for choosing the team here at Dellen Chrysler Dodge Jeep Ram. We know how important your time is, so we are excited to know that our Service Department was able to get you in and back on the road in a timely manner.

March 06, 2023

Warranty appointment for new Jeep…. well received upon arrival. Timely repair and prompt notification of repair completion. More

by daniel_brown_1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to assist you in a timely manner. It's our hope that you continue to choose Dellen Chrysler Dodge Jeep Ram for all of your automotive needs. Take care.

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