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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.7
395 Reviews

395 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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March 22, 2023

Kyle was my service rep. Did a great job keeping me informed. They were backed up on schedule but he did a great job getting my vehicle repaired timely. More

by stevemundell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

The service department received my vehicle right in and then dropped me at a local lunch spot while the task was being performed. I picked the Jeep up shortly thereafter with the service completed as expe More

by pnigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

I scheduled from the App. I arrived and got right in. I hate waiting and appreciate this dealership for accommodating my schedule. Also very curious and kept me informed on th More

by dsajdyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Kyle was great getting me in and his team determining what fix I needed. Car running good now! More

by liz.snyder555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
March 21, 2023

Quick, professional, and easy. They explained things well and the wait time was minimal. Clean waiting area. More

by melissahagerman27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Service department is always quick to diagnose and fix any problems. Most recent issue, I stopped in due to engine light coming on. Technician checked issue and did a PCM update while I waited. More

by s.flora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Treated me great . Bought a certified 2020 Ram nice truck at a great price.Would buy from them again. More

by kenbickford70
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Have dealt with Delian for many years. Our salesman was very helpful in explaining everything to us about our new purchase. More

by jatzyt133
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Dellen Chrysler Dodge Jeep Ram. Have a wonderful day.

March 17, 2023

Service Manager was great, everyone was curious and competent. Always go back for any concerns and routine maintenance requirements … More

by jbechtel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thanks for trusting us at Dellen Chrysler Dodge Jeep Ram with the concerns and needed maintenance of your vehicle. Our Service Team holds high standards to ensure every customer is provided courteous and competent care. Let us know if there is anything else we can do for you.

March 13, 2023

We didn’t have a good experience at all. The only reason I gave 3 stars was because Gabe took care of us after what happened. If Gabe didn’t work there we would definitely go somewhere else. More

by cmwallace_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Poppino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy S.: 1 star
Mar 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, I appreciate you sharing your experience with us here at Dellen Chrysler Dodge Jeep Ram. We are always looking for ways to improve. Feel free to call or email me to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982