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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
359 Reviews

359 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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March 06, 2023

Warranty appointment for new Jeep…. well received upon arrival. Timely repair and prompt notification of repair completion. More

by daniel_brown_1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to assist you in a timely manner. It's our hope that you continue to choose Dellen Chrysler Dodge Jeep Ram for all of your automotive needs. Take care.

March 06, 2023

On this visit all went as planned. Courtesy and efficient. Kept updated. Andrew and Gabriel were respectful and helpful. More

by ouida2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Dellen Chrysler Dodge Jeep Ram. Have a wonderful day.

March 06, 2023

I first called to get this recall fixed in July 22. It took until February 23 to get this resolved. More

by amcope57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who dropped the ball multiple times, Andrew Poppino
Mar 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, All of us appreciate your feedback. I would like the chance to speak with you to learn more about your experience with our Sales Team here at Dellen Chrysler Dodge Jeep Ram. When you have the opportunity, please contact me directly so we can discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

March 06, 2023

Always a great experience at Dellen Chrysler Dodge Jeep service department! They do great work and have great customer service! Even the office staff! I had recently had surgery and my arm was in a long More

by roweenaphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department! , Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Dellen Chrysler Dodge Jeep Ram know about their accommodating great service.

March 06, 2023

Staff was very helpful and nice, they kept me informed when my jeep would be completed More

by aprilforrest13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your kind words and for trusting us with your vehicle. At Dellen Chrysler Dodge Jeep Ram our Service Team strives to always ensure our customers are informed on the status of their service visit. We appreciate your business, let us know if we can be of assistance in the future.

March 06, 2023

Came in for a new tire and oil change. Everything was great. I will be back. More

by johnsojl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at Dellen Chrysler Dodge Jeep Ram. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2023

Amazing service, always friendly. Gets the job done in a timely manner. Never issues making appointments. More

by arg87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Poppino
Mar 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to assist you in a timely manner. It's our hope that you continue to choose Dellen Chrysler Dodge Jeep Ram for all of your automotive needs. Take care.

March 22, 2021

Went in looking for a newer car and the process of getting it was relatively fast and easy. Everyone was nice and friendly which makes the process go by faster than you would expect. More

by Homer Goray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Dellen Chrysler Dodge Jeep RAM responded

Hi Homer, thanks for the great review! We're glad to hear your experience was five-stars. We hope to work with you again in the future!

February 23, 2012

These guys are great, we brought in our 2003 Dodge Neon with a leaky radiator. Their service worker, Don, was quick to answer and completely honest. They got the radiator in two days and we had our car bac More

by Ryan1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
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