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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
400 Reviews

400 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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June 13, 2023

Each time I come in for service, something is forgotten. Communication is poor. I was told my brake pads need replaced. The paperwork showed “caution” but she crossed that out and wrote “red” to show urgenc More

by kellyt3952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara Smale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, We would appreciate the opportunity to speak with you regarding brake pads, rotors, and your experience with our Service Team here at Dellen Chrysler Dodge Jeep Ram. Please initiate contact directly so we can discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

June 13, 2023

Easy to make appointment. Comfortable waiting room with drinks. Very Friendly employees. Short wait time. More

by ginawood24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello! We are so pleased that your appointment-scheduling was so smooth and easy. A comfortable waiting room with drinks is all part of making our guests feel at home while they are here with us. Thank you for this 5-star review of our very friendly team here at Dellen Chrysler Dodge Jeep Ram.

June 12, 2023

Great service! Everyone is friendly and professional! Very informative! Very confident in their diagnosis! Appreciative! More

by bfennell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Our team here at Dellen Chrysler Dodge Jeep Ram is proud to read that you had a great, friendly, and professional experience with us. Please feel free to reach out if we can do anything else to assist you.

June 09, 2023

Great people great service! This is the only dealership that we buy from! Love the staff! More

by grbasicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees , Kyle Rice
Jun 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Our team here at Dellen Chrysler Dodge Jeep Ram is overjoyed to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 07, 2023

Very friendly and helpful staff. Service, parts and sales departments all provide excellent customer service. More

by gettingerbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are grateful for you taking the time to leave this positive review. It brings us joy to learn that you are impressed with all of our departments. You can always count on us to provide excellent service to our valued customers at Dellen Chrysler Dodge Jeep Ram. Take care.

June 07, 2023

Everyone was kind informative knowledgeable and helpful. I appreciate the patience shown and not being pushy More

by CSHORT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us a five-star review. It is pleasing to learn that our helpful team was informative and knowledgeable during your visit at Dellen Chrysler Dodge Jeep Ram. If you ever have any future needs, we are always here to help.

June 07, 2023

Dellen is a great dealership. The sales person named Lin Parsons was a great help when purchasing my Jeep and checks on me periodically to make sure things are still going well. T More

by tracy8201977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that you are impressed with all of our departments. Your satisfaction means a lot to us, and we truly appreciate you choosing Dellen Chrysler Dodge Jeep Ram for all of your automotive needs.

June 07, 2023

Another good experience at Dellen. The staff was quick to help and perform service. The process was very easy. Thanks for speedy service! More

by swieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It is wonderful to know that you had another great experience with our team at Dellen Chrysler Dodge Jeep Ram. We take pleasure in being able to adequately fulfill the needs of our guests in a timely manner. If you ever have any future needs, we are always here to help.

June 05, 2023

Chuck and Daniel in their service dept were great. I know I’m in good hands at this dealership. More

by aduwel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Oliver
Jun 05, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Service Team at Dellen Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

June 03, 2023

I had a good visit. I had one repair and one recall work done. All went good. Dellen has always treated me good. More

by jim_mcdonald_344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 04, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are truly thrilled to know that you had such a pleasurable experience with our Service Department at Dellen Chrysler Dodge Jeep Ram. We are glad to learn that your repair and recall work went well. Thank you so much for your delightful 5-Star review. Take care.

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