Dellen Chrysler Dodge Jeep RAM - Service Center

Very professional personnel. Very clean facilities. Work performed in a very timely fashion. Somewhat reasonable rates. Very clean facilities. Work performed in a very timely fashion. Somewhat reasonable rates. More

Great service! Prompt return time - all around great experience. I would highly recommend this dealership! Prompt return time - all around great experience. I would highly recommend this dealership! More

I have been waiting well over 10 months for my exhaust manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the n manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the next replace with the wrong paint color which I insisted they remove. Still waiting on all of those correct parts to come in. Needless to say my experience with Dellen has not been anything I would rave about or recommend anyone to. It’s sad that when I call, I’m either put on hold or sent to voicemail in which I never receive a call back. I honestly would never buy from this facility ever again nor recommend to anyone. More

Exceptional Service at Dellen! I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finis I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finish, their professionalism, attentiveness, and genuine care for customer satisfaction shone through. They went above and beyond to ensure that all my questions were answered and tailored the service perfectly to my needs. It’s clear that the staff is deeply knowledgeable and truly passionate about what they do, which made the entire process seamless and stress-free. Dellen doesn’t just provide service—they deliver an experience. Their ability to anticipate needs, offer insightful suggestions, and handle everything with such a positive attitude left me beyond impressed. If you’re looking for a team that will go the extra mile and treat you like family, look no further than Dellen. I couldn’t be happier with the outcome and will absolutely recommend them to everyone I know! Thank you, Dellen, for setting the bar so high and making this such an enjoyable and memorable experience. More

Had an 1130 appointment; showed up slightly early but like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. More

They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to actually diagnose what the problem is. I wouldn't advise taking an older vehicle to them to be worked on, unless you absolutely know what the problem is. I just spent $900 on a new ignition system with them to try and fix some MAP and misfire error codes that I couldn't figure out at home, but the exact same issues and error codes still persist on my van after their repairs. They said they fixed the misfire issue, but after driving it around a bit, the misfire codes have returned and the van still does not run correctly. I am just really disappointed that the Mopar experts couldn't actually diagnose what the error codes were. Why couldn't they test the ignition system first and realize that it was just fine before recommending an entire new one? My mistake and shame on me for hoping they could help without spending thousands of dollars on replacement parts. I should have asked more questions and had them do more in-depth testing. Just really disappointed. More

Always ready to help with any type of service needed. Staff is very easy to work with and very friendly Staff is very easy to work with and very friendly More

I had a wonderful experience having Dellen take care of a recall repair on my 2024 Dodge Hornet. Another Dodge dealer, which is much closer to my house, was completely unreasonable about scheduling the repa recall repair on my 2024 Dodge Hornet. Another Dodge dealer, which is much closer to my house, was completely unreasonable about scheduling the repair, claiming it would take 2-4 hours, refusing to schedule it at a convenient time, refusing to do any afternoon appointments, and getting downright obnoxious when I asked about getting a loaner car in case the repair really was going waste half of my day. At one point I was quoted a time nearly two months away for this work, which Dodge was calling an urgent safety issue. I called up Dellen, spoke to Chad in the service department, and was reassured that this would be a ten minute repair. They took care of my car that afternoon, and the whole process took less than thirty minutes. Fantastic service from everyone at the dealership. More

Dellen Automotive always goes above and beyond. Daniel Elliott communicated throughout the repair process and made it very easy. Daniel Elliott communicated throughout the repair process and made it very easy. More

Fantastic service! !! They listen to you and choose the best possible solutions. I would highly recommend. !! They listen to you and choose the best possible solutions. I would highly recommend. More