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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
373 Reviews

373 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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June 16, 2023

Issue was fixed. Dented the back door jam and scratched the paint off when pulling front seat out through the back door. I also had to clean up the trash left behind. More

by Autum Wimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Rice
Jun 18, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us at Dellen Chrysler Dodge Jeep Ram. We take this feedback seriously, and we would appreciate the chance to discuss your vehicle and the level of service you received. If you would like to discuss this in further detail, please contact me directly. Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

June 16, 2023

The service and experience at Dellen is always top notch, and the people treat you like family. More

by wintersbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 17, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we are honored you took the time to leave us a five-star review. It is satisfying to know that the service and experience at Dellen Chrysler Dodge Jeep Ram were top-notch during your visit. You can always count on our welcoming team to treat you like family here. Please keep us in mind for your future automotive needs.

June 15, 2023

Daniel in service was extremely helpful in understanding my concern and when I showed up for my appointment, the mechanic, Johnathan took my Ram straight in. The issue was diagnosed and repaired within an h More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Gulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan - Mechanic
Jun 16, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, thank you for your fantastic review of Dellen Chrysler Dodge Jeep Ram. We are thrilled to learn about your great experience with our Service Team and it would be our pleasure to assist you with anything else, take care!

June 13, 2023

Each time I come in for service, something is forgotten. Communication is poor. I was told my brake pads need replaced. The paperwork showed “caution” but she crossed that out and wrote “red” to show urgenc More

by kellyt3952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara Smale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, We would appreciate the opportunity to speak with you regarding brake pads, rotors, and your experience with our Service Team here at Dellen Chrysler Dodge Jeep Ram. Please initiate contact directly so we can discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

June 13, 2023

Easy to make appointment. Comfortable waiting room with drinks. Very Friendly employees. Short wait time. More

by ginawood24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello! We are so pleased that your appointment-scheduling was so smooth and easy. A comfortable waiting room with drinks is all part of making our guests feel at home while they are here with us. Thank you for this 5-star review of our very friendly team here at Dellen Chrysler Dodge Jeep Ram.

June 12, 2023

Great service! Everyone is friendly and professional! Very informative! Very confident in their diagnosis! Appreciative! More

by bfennell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Our team here at Dellen Chrysler Dodge Jeep Ram is proud to read that you had a great, friendly, and professional experience with us. Please feel free to reach out if we can do anything else to assist you.

June 09, 2023

Great people great service! This is the only dealership that we buy from! Love the staff! More

by grbasicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees , Kyle Rice
Jun 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Our team here at Dellen Chrysler Dodge Jeep Ram is overjoyed to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 07, 2023

Dellen is a great dealership. The sales person named Lin Parsons was a great help when purchasing my Jeep and checks on me periodically to make sure things are still going well. T More

by tracy8201977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that you are impressed with all of our departments. Your satisfaction means a lot to us, and we truly appreciate you choosing Dellen Chrysler Dodge Jeep Ram for all of your automotive needs.

June 07, 2023

Very friendly and helpful staff. Service, parts and sales departments all provide excellent customer service. More

by gettingerbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are grateful for you taking the time to leave this positive review. It brings us joy to learn that you are impressed with all of our departments. You can always count on us to provide excellent service to our valued customers at Dellen Chrysler Dodge Jeep Ram. Take care.

June 07, 2023

Another good experience at Dellen. The staff was quick to help and perform service. The process was very easy. Thanks for speedy service! More

by swieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It is wonderful to know that you had another great experience with our team at Dellen Chrysler Dodge Jeep Ram. We take pleasure in being able to adequately fulfill the needs of our guests in a timely manner. If you ever have any future needs, we are always here to help.

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