Dellen Chrysler Dodge Jeep RAM - Service Center

I have always brought my 2017 Jeep Cherokee here for service. Everyone is always helpful and courteous. service. Everyone is always helpful and courteous. More

Very happy with the service as always. Got me in and out like i was told. Another great experience. Got me in and out like i was told. Another great experience. More

I will say I had to wait a few days longer for a part for my repair,supposedly due to the current UAW strike. I was told after the first delay that Dellen Chrysler Dodge Jeep Ram could provide me a 10% disc my repair,supposedly due to the current UAW strike. I was told after the first delay that Dellen Chrysler Dodge Jeep Ram could provide me a 10% discount for the additional wait but that was never followed through with on the Invoice. 10% would have been nice given the fact that the cost of the piece was a bit ridiculous to begin with, but that is the way of the world today; everyone charging over the top on prices. In fact a UAW strike will only exasperate the issue but can't blame them when the Auto Sales groups charge what they charge for new vehicles now days! More

your service writers are helpful and attentive mechanics do good work service techs do well as far as i can tell mgmnt/sales staff are freindly like family do good work service techs do well as far as i can tell mgmnt/sales staff are freindly like family More

Rotation on tires, forgot to check pressure. Only 55 in rear needed 75. Tires flat Only 55 in rear needed 75. Tires flat More

First Dellen vehicle was purchased in 1991. The vehicle I drive now, in 2016. I use Dellen for service not only to comply with the Warranty Forever requirements but also I believe in returning The vehicle I drive now, in 2016. I use Dellen for service not only to comply with the Warranty Forever requirements but also I believe in returning to dealership as long as the service is satisfying. My wife informed me that there was a rubber piece on the hood that was loose and flapping in the wind so she stuffed it back under the hood. I have not checked that out yet but it happened the day I returned home from my recent oil change. I will check to see if it is somehow a worn seal or if it was accidently torn loose during the service call. I did return immediately after the service to have the tire pressure reset to the recommended pressures. More

Over all I was pleased, but I had to wait over 5 minutes for someone in Service to answer my call. The operator really tried to get someone's attention, but no luck. Maybe all the service people were busy, for someone in Service to answer my call. The operator really tried to get someone's attention, but no luck. Maybe all the service people were busy, but that's untenable. I have enjoyed dealing with Dellen for many years.⁹ More

Service writer as always was very professional and personable. She explained all options to me. personable. She explained all options to me. More