Dellen Chrysler Dodge Jeep RAM - Service Center

Service for oil change and 20,000 mile service was quick and everyone was very friendly. and everyone was very friendly. More

Absolutely satisfied with the service. Will always return to this dealer if possible. 88 8 Will always return to this dealer if possible. 88 8 More

easy to setup an appointment and friendly service Tammy is great! Oil change tire rotation and fix the roof rack was fast about 1 hour. I was expecting 2-2.5 hours is great! Oil change tire rotation and fix the roof rack was fast about 1 hour. I was expecting 2-2.5 hours More

Professional and pleasant staff that are prompt with scheduled services. Wait time for oil change was 2 days but minimal wait once you were there for the actual service. scheduled services. Wait time for oil change was 2 days but minimal wait once you were there for the actual service. More

Dan was very courteous and helpful. He took his time and made my service appointment as quickley as possible. He took his time and made my service appointment as quickley as possible. More

I had a number of issues with Dellen's service: * I did not receive text or phone updates on the status of my car * I was charged $1,600 for a brake job! * When the car was returned to me it had new tran not receive text or phone updates on the status of my car * I was charged $1,600 for a brake job! * When the car was returned to me it had new transmission shift patterns and will only shift to overdrive using the autostick * I have reported the new issue to Dellen service and did not receive a call back. More

He addressed my issues. Stelantis on the other hand really drops the ball on honoring my warranty forever. Stelantis on the other hand really drops the ball on honoring my warranty forever. More

Kyle was very helpful. Service was completed on time. Kyle looked into my warranty and was able to save me some money. Service was completed on time. Kyle looked into my warranty and was able to save me some money. More

The reception, the drop-off of my car and the shuttle service were nice and friendly.(Kyle Rice) Unfortunately the pickup was no longer good, quite the opposite. The headliner had not been installed co service were nice and friendly.(Kyle Rice) Unfortunately the pickup was no longer good, quite the opposite. The headliner had not been installed correctly and was sagging and there was a gap to the headliner on the rear right pillar. So I gave my car back straight away and it went back to the workshop. After maybe an hour my car came back from the workshop and was parked. After some time had passed, an employee who saw that I was still sitting there waiting for my car handed me my car back. Not a word was said about the incident, no one apologized for it and there was still a gap, this time a little smaller. It's a real shame that my car won't be returned in the same and proper condition in which it was handed over and it's very surprising that no one checks that everything is in proper condition before handing it over. More

Dan kept me informed every step of the way and took care of my service issue even dealing with my extended warranty company to get them to cover the costs. of my service issue even dealing with my extended warranty company to get them to cover the costs. More