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Dellen Chrysler Dodge Jeep RAM - Service Center
Greenfield, IN
373 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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373 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center
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April 16, 2024
I brought my Jeep in for a check engine light. Autozone read the check engine light code and it said ignition coil cylinder 3 misfire. I made an appointment with the dealer and you said both bat Autozone read the check engine light code and it said ignition coil cylinder 3 misfire. I made an appointment with the dealer and you said both batteries needed replaced. The batteries were replaced and I was told everything was fine. I left on vacation 4 days later and the check engine light came back on. I stopped at an AutoZone and they read the code and it was an ignition coil misfire on cylinder 5. Obviously there is an ignition coil issue with the Jeep and your tech missed it. Now I’m a 12 hour drive from home spending my vacation time dealing with a repair you failed to fix. I would give you a zero star if I could. I buy 2 new cars every 4-7 years. I felt like I got one of my best deals at Dellen. But based on the issues I’ve had with this Jeep and the failure on this service, I think I’ll look elsewhere for my next Jeep. Darrin Couch 2020 Gladiator More
by couchdp
Verified Customer
April 16, 2024
He is a great service writer through communication skills needs little bit of work. But already a great service experience. needs little bit of work. But already a great service experience. More
by jonathongingry21
Employees Worked With
Other Employees :
Kyle Rice
April 15, 2024
Everyone I dealt with was very courteous and knowledgeable. They scheduled me, right away, for an oil change and tire rotation. I love the new facility! knowledgeable. They scheduled me, right away, for an oil change and tire rotation. I love the new facility! More
by larkc5
April 09, 2024
The service is good and the new building is very nice, but I am disabled and it’s very difficult for me to stand up from a normal height chair. I always liked the red stools that were next to the soda mac but I am disabled and it’s very difficult for me to stand up from a normal height chair. I always liked the red stools that were next to the soda machine. They were perfect. Very comfortable. The new stools in the waiting area look really good but are not comfortable at all. They need to be cushioned and have a high back for a customer to be comfortable while waiting. More
by BLESTER2010
Employees Worked With
April 07, 2024
Bart was great. When my mats came in, he and Courtney helped me put them in my new Jeep. On another note, when I purchased my Jeep, it was raining outside. They When my mats came in, he and Courtney helped me put them in my new Jeep. On another note, when I purchased my Jeep, it was raining outside. They should have pulled it in the garage bay and have it dry for me when I picked it up. Instead, it had rain all over, so I didn't notice the dent and paint spot on it. They are taking care of it, but it's been a hassle going back and forth to the dealership to get it taken care of. More
by franklin.amy
Employees Worked With
April 07, 2024
Computer system down. Only one thing completed. No sticker after getting oil changed. Not sure who Daniel is. Mechanic or tech? Only one thing completed. No sticker after getting oil changed. Not sure who Daniel is. Mechanic or tech? More
by twebster260
Employees Worked With
April 04, 2024
The facility was clean and the staff was extremely helpful and professional. This will be a new place for me to buy my new truck and service the truck I cerently have now. helpful and professional. This will be a new place for me to buy my new truck and service the truck I cerently have now. More
by lcarter20
April 02, 2024
We brought our 2016 RAM Rebal in for service and paid you over $4,000 and we are still having the same problems. We left messages for Chad Burges to call us and have not received a call back. We left message over $4,000 and we are still having the same problems. We left messages for Chad Burges to call us and have not received a call back. We left messages with the service department general mailbox as well and havent heard back. We need someone to call us and resolve our problem More
by joe@indyexcavating.net
April 02, 2024
If I ever buy another Jeep from Carvana I am bringing it to your business to have it inspected. Thanks for the work. I now have a quiet Jeep. to your business to have it inspected. Thanks for the work. I now have a quiet Jeep. More
by hennjason6969
Employees Worked With
April 02, 2024
Friendly/ great/ atmosphere/ fast / clean/ on time/ I Have said what I need to say thank you Have said what I need to say thank you More
by billgray0003
