Dellen Chrysler Dodge Jeep RAM - Service Center
Greenfield, IN
371 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center
Great job! Got me right in on a Saturday and completed my oil change and tire rotation in under an hour! Thanks Dellen! Got me right in on a Saturday and completed my oil change and tire rotation in under an hour! Thanks Dellen! More
Everyone was very courteous and professional. The work was completed a lot quicker than I had anticipated and was done correctly. Top notch service. The work was completed a lot quicker than I had anticipated and was done correctly. Top notch service. More
Always Good Service. Always easy to schedule and appointment and they have great communication with their customers. Always easy to schedule and appointment and they have great communication with their customers. More
I have been really impressed with the service since the upgrade of the building. Staff are nice and actually communicate. Have not had good service prior to the uggrade, but so far I've been impressed. Too upgrade of the building. Staff are nice and actually communicate. Have not had good service prior to the uggrade, but so far I've been impressed. Took a star off because the part that holds my cabin air filter in fell off or wasn't put back on properly. Sitting in the floor board. I will have them reattach next time I am in. I love the appointment confirmation text and the guy I always deal with at check in/checkout. He is fabulous. I don't recall your name sir, but you are pleasant and kind. Always appreciate seeing you are working when I come in. More
Very professional personnel. Very clean facilities. Work performed in a very timely fashion. Somewhat reasonable rates. Very clean facilities. Work performed in a very timely fashion. Somewhat reasonable rates. More
Great service! Prompt return time - all around great experience. I would highly recommend this dealership! Prompt return time - all around great experience. I would highly recommend this dealership! More
I have been waiting well over 10 months for my exhaust manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the n manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the next replace with the wrong paint color which I insisted they remove. Still waiting on all of those correct parts to come in. Needless to say my experience with Dellen has not been anything I would rave about or recommend anyone to. It’s sad that when I call, I’m either put on hold or sent to voicemail in which I never receive a call back. I honestly would never buy from this facility ever again nor recommend to anyone. More
Exceptional Service at Dellen! I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finis I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finish, their professionalism, attentiveness, and genuine care for customer satisfaction shone through. They went above and beyond to ensure that all my questions were answered and tailored the service perfectly to my needs. It’s clear that the staff is deeply knowledgeable and truly passionate about what they do, which made the entire process seamless and stress-free. Dellen doesn’t just provide service—they deliver an experience. Their ability to anticipate needs, offer insightful suggestions, and handle everything with such a positive attitude left me beyond impressed. If you’re looking for a team that will go the extra mile and treat you like family, look no further than Dellen. I couldn’t be happier with the outcome and will absolutely recommend them to everyone I know! Thank you, Dellen, for setting the bar so high and making this such an enjoyable and memorable experience. More
Had an 1130 appointment; showed up slightly early but like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. More
They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to actually diagnose what the problem is. I wouldn't advise taking an older vehicle to them to be worked on, unless you absolutely know what the problem is. I just spent $900 on a new ignition system with them to try and fix some MAP and misfire error codes that I couldn't figure out at home, but the exact same issues and error codes still persist on my van after their repairs. They said they fixed the misfire issue, but after driving it around a bit, the misfire codes have returned and the van still does not run correctly. I am just really disappointed that the Mopar experts couldn't actually diagnose what the error codes were. Why couldn't they test the ignition system first and realize that it was just fine before recommending an entire new one? My mistake and shame on me for hoping they could help without spending thousands of dollars on replacement parts. I should have asked more questions and had them do more in-depth testing. Just really disappointed. More