719 Reviews of Dellen Chevrolet GMC - Service Center
Amazing!!!!!! Once again Dellen GMC service went over and beyond. Very please with my visit.... Would highly recommend this dealership for service and to purchase a Once again Dellen GMC service went over and beyond. Very please with my visit.... Would highly recommend this dealership for service and to purchase a vehicle.. More
Oil Change Dropped vehicle off and it was finished within an hour! The new appointment system is working. That rarely happens especially with a dealership. Tha Dropped vehicle off and it was finished within an hour! The new appointment system is working. That rarely happens especially with a dealership. Thank you. I will be back!! More
Fast and courteous service I needed to bring in my Traverse for some warranty work, and get the cargo mats. Everything went well and the wait was minimal. The service departme I needed to bring in my Traverse for some warranty work, and get the cargo mats. Everything went well and the wait was minimal. The service department & Linda Mabee were just great. More
Excellent service Always receive excellent service when I come to this dealership. Came in for oil change and it was completed before promised time. As always extremely Always receive excellent service when I come to this dealership. Came in for oil change and it was completed before promised time. As always extremely pleased with overall experience! More
Went a little farther for me Appreciated Lloyd going the extra effort to work in an oil change while fixing the bad valve stem in my tire. Thank you very much. Appreciated Lloyd going the extra effort to work in an oil change while fixing the bad valve stem in my tire. Thank you very much. More
Never courteous to my wife We've never been happy with the service department here. The only reason I go is because it's the closest for warranty work. The most recent visit c We've never been happy with the service department here. The only reason I go is because it's the closest for warranty work. The most recent visit causes me to wonder why they scheduled an appointment. We were there on time and they didn't even look at the problem that day. My wife was out of a car for a day and a half and then she had to call and see if it was fixed. No communication. They fixed nothing. Same problems. Every time my wife interacts with these servicemen, they're rude to her. More
I was taken care of by Chuck and Matt very professionally. I had and have had trouble getting a hold of anybody in service for some time. My wife and I had left messages in the past without a return phone cal I had and have had trouble getting a hold of anybody in service for some time. My wife and I had left messages in the past without a return phone call. My warranty was real close to expiring so i drove to the dealership so i could talk to someone. They explained that they hadn't had a service manager for a month and the calls were going to the general voicemail and they were not given to the appropriate people. A gentlemen was listening to our conversation and when I was told that they were booked until August 1st., I got a little irritated and this gentlemen spoke up and said to bring it in on Monday July 22nd. It was Friday the 19th. I was pleased and he introduced himself as the new service manager, Chuck Oliver. He gave me his business card with his office and cell number and said I could can him anytime with any concerns. I was very pleased. I brought in in on the 22nd. and they repaired the issue and I picked it up the following day. It was all covered under warranty. I was very pleased with the service I received. More
repair worked well in interrelationship of insurance company to complete desired repair. completed repair in timely fashion. keep updated of delays caused b worked well in interrelationship of insurance company to complete desired repair. completed repair in timely fashion. keep updated of delays caused by paper work needed fulfill requirements of insurance More
good job thanks for the good service this was my last free service of my new buick encore from my dellen purchase a year ago. thanks again thanks for the good service this was my last free service of my new buick encore from my dellen purchase a year ago. thanks again More
Comfortable waiting area I've been here three times for oil changes, and tire rotations. They are always polite, and helpful. The waiting area is clean, and comfortable. The s I've been here three times for oil changes, and tire rotations. They are always polite, and helpful. The waiting area is clean, and comfortable. The service team is very More