719 Reviews of Dellen Chevrolet GMC - Service Center
Matt is amazing! He’s so friendly and willing to help. I trust Dellen with my vehicle repairs. Everyone is transparent with me and makes sure that if my car is going He’s so friendly and willing to help. I trust Dellen with my vehicle repairs. Everyone is transparent with me and makes sure that if my car is going to take longer that im okay with waiting longer. More
Very helpful and understanding with the situation of my vehicle. Greatly appreciated. Thank you so much vehicle. Greatly appreciated. Thank you so much More
Great service great people Service department is knowledgeable i would recommend them to friends Family knowledgeable i would recommend them to friends Family More
Took vehicle in for oil change, unable to look at another issue vehicle was have. Made an appointment for that. Took them over 2 hours before the vehicle was looked at even with an appointment. Found out the issue vehicle was have. Made an appointment for that. Took them over 2 hours before the vehicle was looked at even with an appointment. Found out the issue, had to order parts. Said would be 3 days for it to come in. It’s been almost 3 weeks and no phone call. Called service dept , no answer twice. Front desk took my name and number and no return call yet after 2 days! Not happy with their service department. More
Took 3 trips to resolve the check engine light issue, at the second visit it was thought that the fuel pump assembly needed to be replaced parts were ordered and I was charged for parts which is fair, howev the second visit it was thought that the fuel pump assembly needed to be replaced parts were ordered and I was charged for parts which is fair, however I was not called when the parts were received by the service department, I called a month and half later to confirm parts were in. When I came in to have the fuel pump assembly installed it was discovered that rodents had built a nest and chewed the evap lines leading into the gas tank, so a used gas tank was ordered and installed next day. Once the actual problem was discovered I was happy with the service just took a while to resolve the issue. More
Had to return to dealership to have air put in my tires as they “forgot”. Also, they no longer sweep out cars as others were “breaking” the machine so customers get the short end of the stick! as they “forgot”. Also, they no longer sweep out cars as others were “breaking” the machine so customers get the short end of the stick! More
Everyone at Dellen is always friendly, very good customer service! Anytime I have dropped my vehicle off for service, they are informative and efficient. I always tell people about Dellen. service! Anytime I have dropped my vehicle off for service, they are informative and efficient. I always tell people about Dellen. More
Recommended service is so overpriced I will not go back anymore. I am able to get same work done at three other places with prices 50% to 75% lower. Had appointment se for 9 am. Didn't call me until I ca anymore. I am able to get same work done at three other places with prices 50% to 75% lower. Had appointment se for 9 am. Didn't call me until I called them at 5PM. More
Matt’s always the best to work with super kind and upbeat one of the best in business one of the best in business More