Dellen Chevrolet GMC - Service Center

Dellen has always taken great care of me. Called about the recall and they got me right in, completed the work very fast. Friendly staff always Called about the recall and they got me right in, completed the work very fast. Friendly staff always More

It seems like there is always at least one issue every time I bring either of my vehicles in. It usually gets correct and it's just annoying. time I bring either of my vehicles in. It usually gets correct and it's just annoying. More

Failed to do proper diagnostic on my transmission and was told everything was fine. The noises that brought me to dealer were still there when I picked up my truck. 2nd time in was told they hadn't done a fu told everything was fine. The noises that brought me to dealer were still there when I picked up my truck. 2nd time in was told they hadn't done a full transmission diagnostic, and it would cost me an additional $300. Since I have extended warranty here I was stuck. 2nd diagnostic proved a new transmission was needed. Replacenent transmission arrived defective. I am now at 2 weeks without my truck. More

Prompt, professional customer service and technical expertise. They also provide a shuttle service which is awesome. I highly recommend Dellen GMC for the best service experience anywhere. expertise. They also provide a shuttle service which is awesome. I highly recommend Dellen GMC for the best service experience anywhere. More

I am very displeased with my experience in the Dellen Parts Department. I ordered a part for my GMC reverse light. The parts worker Zach Guzman, was rude, unprofessional all 3 times I had to deal with Parts Department. I ordered a part for my GMC reverse light. The parts worker Zach Guzman, was rude, unprofessional all 3 times I had to deal with him. I showed him a picture of my missing rear reverse light. He said he would call me once received. He failed to do so! I went to pick it up, he was again rude, demanded I return to old part. This was in front of another parts person sitting at the table. I left pissed! I got the part to replace it he had ordered the incorrect part. I returned, he snatched my receipt, didn't apologize for his error and reordered the correct part. He did call me as promised when it was received. Upon, pickup, rude again, didn't thank for for my inconvenience put the box on the desk and turned around. This person is a horrible representative of this dealership. I bought one vehicle from Dellen (Matt) and service 3 GM's at Dellen! More

I would have to say that Chad listened to my story about our vehicle went away out of his way to help us keep the car. We just lost our roof on our house from a storm, which was Allstate, which I have to sa our vehicle went away out of his way to help us keep the car. We just lost our roof on our house from a storm, which was Allstate, which I have to say I would’ve rather worked with anybody else sorry to say that. However, my husband now knows that he will go to Dylan in Greenfield for all the oil changes and anything that is needed. He will never go anywhere else per my instructions as his wife of 22 years. God bless us. thank you for everything that you’re doing for us. Renee Hunt More

I was very impressed about their honesty and also the quality of work performed. They even called me after service to ensurevthat I didn't have any questions or issues. quality of work performed. They even called me after service to ensurevthat I didn't have any questions or issues. More

Thorough on my services. Updated two recall issues. Friendly, polite, and quick. Lobby has WiFi and coffee so I’m happy Updated two recall issues. Friendly, polite, and quick. Lobby has WiFi and coffee so I’m happy More

I had a solenoid replaced. The labor fees were 90% of my final bill. I think the diagnostic fee should have been waived since I had the dealership do the work. In the past the The labor fees were 90% of my final bill. I think the diagnostic fee should have been waived since I had the dealership do the work. In the past the dealership has done all the work and oil changes on my vehicle. No More. We'll find a reputable shop with reasonable costs in the future. More

The dealership was very prompt in diagnosing the problem and once it was in the shop, very quickly fixed. and once it was in the shop, very quickly fixed. More