Dellen Chevrolet GMC - Service Center

Very efficient work, thank you very much, everything was very good, the employees were very friendly, thank you again very good, the employees were very friendly, thank you again More

Quality work completed in a timely manner. Very easy transaction. Would highly recommend, will use in future if need arises Very easy transaction. Would highly recommend, will use in future if need arises More

Repair required a second trip to resolve a message on the dash display which was not present prior to the repair. Also, surcharge on credit card payments needs to be prominently displayed so it can be seen dash display which was not present prior to the repair. Also, surcharge on credit card payments needs to be prominently displayed so it can be seen at time of drop off, not just at the payment counter. This survey should add a third option to the above question. While we have generally received good service in the past, this time it was only average. Based on the latest experience, I cannot offer an opinion on whether or not I would give a positive recommendation. More

Brought my 2024 C8 in for an oil change, not only did they take care of maintenance, they detailed it for me too. These guys (Dellen staff) are great. Shout out to Pablo, you are my HERO. Thanks for they take care of maintenance, they detailed it for me too. These guys (Dellen staff) are great. Shout out to Pablo, you are my HERO. Thanks for making this a positive experience... More

Pricing wasn’t what I was told a few day earlier. Went in for new tires and to fix a warranty issue and it’s still not fixed its like the did nothing. . I’ll be speaking directly to a manager the nex Went in for new tires and to fix a warranty issue and it’s still not fixed its like the did nothing. . I’ll be speaking directly to a manager the next business day. More

Dellen has always taken great care of me. Called about the recall and they got me right in, completed the work very fast. Friendly staff always Called about the recall and they got me right in, completed the work very fast. Friendly staff always More

It seems like there is always at least one issue every time I bring either of my vehicles in. It usually gets correct and it's just annoying. time I bring either of my vehicles in. It usually gets correct and it's just annoying. More

Failed to do proper diagnostic on my transmission and was told everything was fine. The noises that brought me to dealer were still there when I picked up my truck. 2nd time in was told they hadn't done a fu told everything was fine. The noises that brought me to dealer were still there when I picked up my truck. 2nd time in was told they hadn't done a full transmission diagnostic, and it would cost me an additional $300. Since I have extended warranty here I was stuck. 2nd diagnostic proved a new transmission was needed. Replacenent transmission arrived defective. I am now at 2 weeks without my truck. More

Prompt, professional customer service and technical expertise. They also provide a shuttle service which is awesome. I highly recommend Dellen GMC for the best service experience anywhere. expertise. They also provide a shuttle service which is awesome. I highly recommend Dellen GMC for the best service experience anywhere. More

I am very displeased with my experience in the Dellen Parts Department. I ordered a part for my GMC reverse light. The parts worker Zach Guzman, was rude, unprofessional all 3 times I had to deal with Parts Department. I ordered a part for my GMC reverse light. The parts worker Zach Guzman, was rude, unprofessional all 3 times I had to deal with him. I showed him a picture of my missing rear reverse light. He said he would call me once received. He failed to do so! I went to pick it up, he was again rude, demanded I return to old part. This was in front of another parts person sitting at the table. I left pissed! I got the part to replace it he had ordered the incorrect part. I returned, he snatched my receipt, didn't apologize for his error and reordered the correct part. He did call me as promised when it was received. Upon, pickup, rude again, didn't thank for for my inconvenience put the box on the desk and turned around. This person is a horrible representative of this dealership. I bought one vehicle from Dellen (Matt) and service 3 GM's at Dellen! More