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Delaware Cadillac - Service Center

Wilmington, DE

4.6
68 Reviews

68 Reviews of Delaware Cadillac - Service Center

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March 08, 2025

Walt is awesome. I have been bringing my Caddys to Walter for repairs for almost 20 years. He treats me with respect and makes sure to advise me on all services req More

by Carole Robertson
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Delaware Cadillac responded

Thank you for your loyalty and kind words! We're thrilled to hear that Walt has provided excellent service over the years. We appreciate your trust and look forward to continuing to take care of your Cadillac!

January 25, 2025

I have dealt with Delaware Cadillac for many years, I have never had a problem. More

by Abram0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Delaware Cadillac responded

Thank you for your loyalty and support! We appreciate your kind words and look forward to serving you for many more years.

November 18, 2024

Scott was very patient and thoroughly reviewed all my options for purchasing / leasing a new vehicle. More

by dennyschwartz134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Delaware Cadillac responded

Thank you for the fantastic review! We're glad Scott provided such patient and thorough service. Enjoy your new vehicle, and we’re here if you need anything!

September 08, 2024

Toni is always helpful her customer service skills are excellent. She remembers her clients and that makes me feel good and trust that she will make sure that my car will be serviced properly she is also More

by Cynthia Whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Spille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Sirotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wothers
Sep 11, 2024 -

Delaware Cadillac responded

Thank you for the glowing review! We appreciate your support!

December 24, 2023

Walter has seen to my service since my pa dealer was closed. He has been excellent in resolving my problems. I recommend this dealerships service department for the service your Cadillac requires. More

by chiefrickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Delaware Cadillac responded

Thank you for the 5-star review! We're thrilled to hear that Walter provided excellent service in resolving your concerns. We appreciate your recommendation and are here to ensure your Cadillac continues to receive top-notch care. We look forward to serving you again at our Cadillac service department!

November 29, 2023

Drew is awesome. He patiently answered all my questions. Al graciously scheduled service to pick up my car & leave me a loaner to address 4 recall items & do annual m More

by ELIZABETHWSIGEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al - service
Nov 29, 2023 -

Delaware Cadillac responded

That's fantastic to hear! It sounds like Drew and Al provided excellent service, addressing all your questions and ensuring a smooth experience with the car service. We're glad you had a positive experience with everyone at Delaware Cadillac!

November 16, 2023

Service Department is courteous, prompt, and provides quality work at a reasonable price. The Service Department is one reason I wouldn't want to buy a car anywhere else. More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Delaware Cadillac responded

Thank you for your kind words! We're proud to hear about your positive experience with our Service Department. Your satisfaction is our priority, and we appreciate your loyalty. If there's anything else we can do for you, please don't hesitate to let us know.

October 27, 2023

Walt and the entire service team at Delaware Cadillac are top notch. I've always driven Cadillacs and for as long I can remember we've had them serviced regularly at Delaware Cadillac. I highly recommend. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Delaware Cadillac responded

We are delighted to hear about your positive experience with us at Delaware Cadillac. Thank you for the recommendation!

August 02, 2023

I would like to thank drew for the professionalism and the great customer service . I will never go to another person . Will be referring everyone to him More

by Ebonflagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Delaware Cadillac responded

Thank you, for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you had a positive experience with Drew. We take great pride in providing the best service possible to our valued customers, and your recommendation means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We look forward to serving you and your referrals in the future!

July 31, 2023

I was upset at the time. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. More

by bignick
Recommend Dealer
Yes
Employees Worked With
Walter Feist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Delaware Cadillac responded

Thank you for the 5 Star review!

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