1,314 Reviews of Deland Kia - Service Center
This is my 2nd car purchased from this dealership. I have noticed over the years the decline in customer service. The last 2 times I came in for service I told the service rep one of my key fobs does I have noticed over the years the decline in customer service. The last 2 times I came in for service I told the service rep one of my key fobs does not work. He has changed the battery twice. When I brought up the same issue last week he was rude and said he would not change the battery and I would need to purchase a new FOB. This is only one of many bad customer service moments I have had since purchasing my late car. I was thinking of buying an SUV but I doubt it will be at this dealership. I was told it would be several hours after waiting for an hour so I selected a ride home. Ten minutes after arriving home I got a message that my car was ready. There was a delay in picking me back up. More
Always fantastic service the people there are very helpful and nice. They always get me in and out really quickly helpful and nice. They always get me in and out really quickly More
Fast service and knowledgeable staff with a comfortable service are to wait and complimentary snacks service are to wait and complimentary snacks More
The service was excellent. All the employees I dealt with were very nice. The only issue I had was that it took an hour longer than I was told. Though it was a very busy day. All the employees I dealt with were very nice. The only issue I had was that it took an hour longer than I was told. Though it was a very busy day. Dana went out of her way to stop and say hello while I was waiting for service. We bought our vehicle from her a year ago, but she remembered me and asked if I was still happy with my purchase. All in all, it was a pleasant experience. More
Great job for you services customers services and all employees very nice love make you happy employees very nice love make you happy More
Excéntrico servicios y los empleados como Gorge muy amable y competente gracias 10 de 10 amable y competente gracias 10 de 10 More