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Deland Kia - Service Center

Deland, FL

4.7
1,351 Reviews
Call Service Center (386) 388-5400

1,351 Reviews of Deland Kia - Service Center

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December 23, 2023

Great service and the customer service team are always there and very helpful keeping me informed .wonderful waiting area clean restrooms More

by mikemorris22069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Alex
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're delighted to hear that you received great service and that our customer service team was helpful in keeping you informed. It's fantastic that you found our waiting area clean and the restrooms well-maintained. Your satisfaction is important to us!

December 23, 2023

I drive 45 minutes to get to Deland Kia rather than go to much closer dealerships for my sales and service because I trust them. They have proven over and over that they are trustworthy, fair, and skilled. M More

by Barnstormer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
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Dec 26, 2023 -

Deland Kia responded

Thank you for your loyalty and trust! We're honored that you choose to drive to Deland Kia for your sales and service needs. It's wonderful to hear that our team, including your service agent Krystal, has consistently provided trustworthy, fair, and skilled service. Treating you like family is our goal, and we're grateful for your positive feedback.

December 23, 2023

Prompt, professional and willing to work the the customer with service Thanks to the team 🙌 More

by RODYHENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Deland Kia responded

Thank you for your positive feedback! We're delighted to hear that you experienced prompt, professional service!

December 23, 2023

Love coming here! Everyone is awesome and very helpful. Never had bad experience in Deland More

by tablavine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're thrilled to hear that you love coming to our dealership and that everyone has been very helpful! It's fantastic that you've never had a bad experience at DeLand Kia. Thank you for the wonderful feedback!

December 23, 2023

I love the service department. My favorite people are Noah Roman and service manager Derek! Dana Peege is my sales rep, who I have used since 2011! I love her! I love all 4 Kia' More

by Linda giarratana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Roman
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Dec 26, 2023 -

Deland Kia responded

We're delighted to hear about your positive experiences with our service department and the team members you mentioned, including Noah, Derek, and Dana! It's fantastic that you've been a loyal customer since 2011 and have loved all four Kia vehicles you've purchased. We appreciate your continued trust in DeLand Kia. Thank you for choosing us!

December 22, 2023

What a wonderful advisor, very friendly and efficient. Got me out of there in a few hours despite me being a walk in. More

by WOLFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're thrilled to hear that you had a wonderful experience with our advisor! It's great to know they were friendly and efficient, ensuring you had a quick turnaround even as a walk-in. We look forward to serving you again in the future, happy driving!

December 22, 2023

Deland Kia has the very best service and employees. They treat you like family, and make sure you leave feeling like you’re taken care of. More

by jdonald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Dec 22, 2023 -

Deland Kia responded

Thank you so much for your heartwarming feedback! We're thrilled to hear that our team at Deland Kia provides the very best service and treats you like family. Ensuring that you feel taken care of is our top priority. We appreciate your kind words and value your continued trust in us!

December 22, 2023

Jordan was a great service advisor. He was friendly and helped me get my car checked up. Overall, great experience 😊👍 More

by Amanda H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz Sr.
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're thrilled to hear that Jordan provided you with great service as an advisor! It's fantastic to hear that he was friendly and helped you with your car check-up, contributing to an overall great experience. Thank you for choosing us!

December 22, 2023

Service was great, as usual. Derrick was very thorough. I will continue use DeLand Kia. More

by neetso_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're pleased to hear that you had a great service experience, and Derrick was thorough in addressing your needs. Thank you for choosing DeLand Kia, and we appreciate your loyalty.

December 22, 2023

Deland Kia did a very poor job of following up with my repair. I had to call 1 1/2 weeks later to see if my part was in to fix my car. No one bothered to contact me. Tried to speak with John the service More

by DOUGKERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carlin
Report | Print
Dec 22, 2023 -

Deland Kia responded

I'm sorry to hear about your disappointing experience with our service department. This is certainly not the level of customer service we aim to provide. Please reach out to Derek Wright, Service Manager at 386-734-7800 to come to a resolution. We apologize for any inconvenience and appreciate your feedback as it helps us improve our services.

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