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Deland Kia - Service Center

Deland, FL

4.7
1,349 Reviews
Call Service Center (386) 388-5400

1,349 Reviews of Deland Kia - Service Center

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December 29, 2023

Bree was wonderful service rep, keeping me informed. Love the wait area! Great place, with snacks, & tvs. More

by duggand26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree, service
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Dec 29, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that Bree provided excellent service and that you enjoyed our comfortable waiting area. We appreciate your feedback and look forward to serving you again. Safe travels!

December 29, 2023

Great service department and very helpful technicians. I found that scheduling regular maintenance is super easy. More

by SarahJReuter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 29, 2023 -

Deland Kia responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that scheduling maintenance was easy for you. We appreciate your trust in our team and look forward to serving you in the future.

December 28, 2023

I waited 3 hours for an oil change and detailing. They didn’t tell me when my car was finished and then they couldn’t find my keys when I saw my car just sitting. My detail was half assed. More

by mxrghxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Dec 29, 2023 -

Deland Kia responded

We're sorry to hear that you had a disappointing experience with our service team. We aim to provide reliable and thorough service and would like to speak with you about your experience. When it is convenient please contact Derek Wright, our Service Manager, at 386-734-7800 to discuss your experience and concerns.

December 28, 2023

First service to my 2023 sorento and the experience was awesome in less then to hours I was out and about More

by JORGECARRERAS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree,
Report | Print
Dec 29, 2023 -

Deland Kia responded

Thank you so much for choosing our dealership for your 2023 Sorento's first service! We're thrilled to hear that your experience was awesome, and we appreciate your trust in us. Safe travels, and we look forward to serving you again in the future!

December 28, 2023

They always awesome, I love their service a lot. Wish them the best always. Yeah More

by RLOVE1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Report | Print
Dec 29, 2023 -

Deland Kia responded

Thank you so much for your kind words! We truly appreciate your support and look forward to serving you in the future. Drive safely!

December 27, 2023

Service is always great and Corey was very great at his job of keeping us informed of everything that was being done and answering any questions we had .. Thank you all for doing a fantastic job and Corey More

by SPEEDFAMILY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in service
Report | Print
Dec 27, 2023 -

Deland Kia responded

Thank you so much for your kind words! We're delighted to hear that Corey provided excellent service and kept you well-informed. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

December 26, 2023

I have been working with Derrick Kaus for quite a while and I like knowing he is there to make sure everything is taken care of for my Optima. He and everyone else I have met are very contentious and take More

by Luannbohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrik Kaus
Report | Print
Dec 26, 2023 -

Deland Kia responded

We appreciate your loyalty and positive feedback! It's wonderful to hear that you've been working with Derrick, and you feel confident that he and the team take great care of servicing your Optima. Your satisfaction is important to us, and we look forward to continuing to provide excellent service for your car. Thank you for choosing us!

December 26, 2023

Customer Service was excellent. Inquiries I made were answered promptly. Jordan Cruz Sr, was a pleasure to deal with. More

by HERIBERTO.SOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz SR.
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Dec 26, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service. It's great to know that Jordan provided prompt and helpful responses. We appreciate your feedback and look forward to serving you again in the future!

December 26, 2023

Por fin encontraron mi problema en mi carro luego de 3 visitas al dealer. Aun sigo esperando por que lleguen las piezas y completen la labor. More

by APONTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carlin
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Dec 26, 2023 -

Deland Kia responded

We appreciate your patience, and we apologize for any inconvenience. Our team is actively working on getting the necessary parts to complete the work as soon as possible. We understand the importance of having your car back on the road, and we'll keep you updated on the progress. Thank you for your understanding.

December 25, 2023

Good nice and easy it was very calm collecting and then it was great customer service More

by CASSANDRAPASCAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Report | Print
Dec 26, 2023 -

Deland Kia responded

We're glad to hear that your experience was good, nice, and easy, with a calm and great customer service atmosphere. We strive to have the best over all buying and service experience for our customers.

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