Deland Kia - Service Center

Always a great experience. Alex is our tech and on top of things. We get our courtesy ride to shop around in the area and promptly picked up when our vehicle is ready. We drive Alex is our tech and on top of things. We get our courtesy ride to shop around in the area and promptly picked up when our vehicle is ready. We drive from Orlando to Deland just for their amazing service. More

Alex pugliese is the reason as to why I got my oil change. He was amazing change. He was amazing More

Service guy was awesome. Was offered coffee and snacks. Area always clean like always. Thanks. Was offered coffee and snacks. Area always clean like always. Thanks. More

Deland Kia will always take care of you! I go to them for all of my maintenance. I go to them for all of my maintenance. More

My oil change the actual job was ok. But Jorge my assistant told me to call him so i can get my ride back and he never answered me. I had to call an Uber to get there. That was not appr But Jorge my assistant told me to call him so i can get my ride back and he never answered me. I had to call an Uber to get there. That was not appropriate More

they are always on time and Jordan was very polite and helpful, I never go anywhere else for service to our car.; helpful, I never go anywhere else for service to our car.; More

I always have a nice experience when bringing my car in for service. Derrick is great to work with. for service. Derrick is great to work with. More

I pulled up as a walk-in, and once that was stated, I was told "get out and go inside." Never have i been spoken to so rudely when coming to get service. Mr. Cruz was my service advisor. Today I was charged told "get out and go inside." Never have i been spoken to so rudely when coming to get service. Mr. Cruz was my service advisor. Today I was charged for a tire rotation and balance. I've been coming to this dealership for years since I purchased the vehicle and was told I am apart of some package and have never paid for those services. Suddenly, today is different. I was quoted and signed a price of $69. Once the service was complete I was will for $86. Looking over the bill I was charged for random hazardous disposal and part fees? It was a tire rotation and balance? I'm confused what warranted those charges. Despite that, Cruz didn't return my keys, or cash me out. After several minutes he comes back and says "here" and walked away. Left me to go find my own vehicle in the lot. Oh and I didn't get a milage due sticker on the car for the next oil change. Left feeling like crap. I've never had such an awful experience at this dealership. The only reason I still drive a Kia is for the Deland Service Department. I like in Daytona Beach, and drive the extra 20 minutes for this dealership. That single experience on 1/4/2024 has pushed to want to trade in the car and just go buy something else elsewhere. More

Service was excellent as usual. Staff was friendly and efficient. Overall a great experience. Thank you Staff was friendly and efficient. Overall a great experience. Thank you More

My service advisor, Noah Roman is excellent, very friendly and knowledgeable. Definitely will return for service. friendly and knowledgeable. Definitely will return for service. More